Onboarding Associate

Company Overview

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market-leading clients. As the largest privately-owned staffing company globally, we consistently outperform competitors and deliver on our promises.

With staffing at the core of what we do, we understand how important people are to any business That's why at Allegis Group , we invest in training & development , offering continuous opportunities to those who earn the right.

Our goal? To become the staffing and services company others aspire to be !

Role Outline

Onboarding Associates provide the highest level of customer service to our contractors, Sales partners , and internal teams. They are a contractor’s sole point of contact during the onboarding process and ensure that both Allegis Group and Client requirements are fully completed before starting an assignment.

They execute background checks , liaise with third parties, and resolve any discrepancies along the way. The Onboarding Associate reports directly to the Onboarding Manager .

Core Responsibilities

✅ Completion of candidate background checks (e.g. referencing, criminal, education, employment, and credit checks)

✅ Adhering to Client & internal onboarding requirements

✅ Issuing contracts to candidates in line with company procedures

✅ Auditing & administration of documents to ensure policy compliance

✅ Conducting limited company checks before issuing contracts

✅ Performing peer-to-peer audits on compliance packs

✅ Attending internal training sessions on compliance & legislation

✅ Managing onboarding cases through a workflow tool

✅ Delivering high-level customer service to internal & external customers

✅ Updating contractor onboarding status for Sales partners & portal access

✅ Ensuring data entry accuracy and integrity

✅ Developing strong relationships with peers & Sales partners

✅ Advising consultants & contractors on policies & compliance

✅ Supporting ad hoc projects & duties as requested

Skills/Behaviours

✔️ Natural team player

✔️ Customer-focused , always helpful & supportive

✔️ Confident, decisive & acts with integrity

✔️ Resilient & composed , even under pressure

✔️ Leads & inspires both self and others

✔️ Builds professional relationships internally & externally

✔️ Ability to multitask under high workloads

✔️ Excellent attention to detail & accuracy

✔️ Knowledge of onboarding processes , visa requirements & recruitment laws (preferred but not essential)

✔️ Experience with Microsoft & Oracle packages

✔️ Previous office/admin experience

✔️ Strong communication skills —building both local & remote working relationships