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- Tasks: Support contractors through the onboarding process and ensure compliance with all requirements.
- Company: Join Allegis Group, the largest privately-owned staffing company globally.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Dynamic role with opportunities for growth and professional development.
- Why this job: Be the key contact for contractors and make their onboarding experience seamless.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
Company Overview: Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.
Role Outline: Onboarding Associates provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidates before starting their assignment. Onboarding Associates execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager.
Core Responsibilities:
- Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks
- Adhere to Client and internal onboarding requirements
- Issue contracts to candidates in line with internal and client procedures
- Audit and administration of provided documents to ensure they meet internal policies
- Conduct checks on limited companies in preparation to issuing contracts
- Conduct peer to peer audits on compliance packs
- Attend periodical internal training sessions on compliance matters and legislation
- Management of onboarding cases through a workflow tool
- Delivers a high level of customer service to both internal and external customers
- Responsible for the updating of contractor onboarding status to Sales partners and online portal
- Responsible for data entry, validation of data and integrity for all information entered into key systems
- Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business
- Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual
- Complete ad hoc projects and duties as requested by manager
Skills/Behaviours:
- Natural team player
- Customer focused, helpful and willing to support at all times
- Acts with self-confidence, decisiveness and integrity at all times
- Resilient and composed
- Leads self and others, able to inspire
- Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
- Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
- Excellent attention to detail and accuracy skills
- Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential
- Previous working knowledge of Microsoft and Oracle packages
- Previous experience of working within an office or administration
- Good communication skills – must be able to build both local and remote working relationships
Onboarding Associate employer: Teksystems
Contact Detail:
Teksystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Associate
✨Tip Number 1
Network like a pro! Reach out to current employees at Allegis Group on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to onboarding processes. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've gone above and beyond for clients or colleagues in the past. It’s all about demonstrating that you’re a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Allegis Group family.
We think you need these skills to ace Onboarding Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding Associate role. Highlight your customer service skills and any relevant experience in onboarding or administration. We want to see how you can bring value to our team!
Showcase Your Attention to Detail: Since this role involves a lot of data entry and compliance checks, it's crucial to demonstrate your attention to detail. Use specific examples from your past experiences where you’ve successfully managed detailed tasks. We love candidates who can keep things accurate!
Be Personable: As an Onboarding Associate, you'll be the go-to person for contractors. Make sure your application reflects your friendly and approachable nature. We’re looking for someone who can build strong relationships, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at Allegis Group!
How to prepare for a job interview at Teksystems
✨Know Your Onboarding Basics
Familiarise yourself with the onboarding process and the specific requirements mentioned in the job description. Understanding background checks, compliance, and the importance of customer service will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or built relationships, as this is crucial for an Onboarding Associate.
✨Demonstrate Attention to Detail
Since the role involves managing documents and data entry, be ready to discuss how you ensure accuracy in your work. You might even want to bring a sample of your work or a project that showcases your attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the onboarding process. This not only shows your interest but also helps you gauge if Allegis Group is the right fit for you.