At a Glance
- Tasks: Lead a team to translate business needs into clear requirements for CRM and CCaaS.
- Company: Dynamic insurance firm focused on technology-enabled change.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Join a forward-thinking team with a focus on innovation and impact.
- Why this job: Shape the future of CRM and automation in a collaborative environment.
- Qualifications: Proven leadership in business analysis and experience with Microsoft Dynamics 365.
The predicted salary is between 52591 - 64277 £ per year.
Insurance firm seeking a Lead Business Analyst to join the team. This role will focus on leading a team of BA’s in shaping and translating business needs into clear, high-quality requirements for CRM and Contact Centre as a Service (CCaaS) across multiple Business Units.
What You’ll Do
- Lead the elicitation, analysis and documentation of business and technical requirements for CRM and CCaaS use cases.
- Lead the definition of end-to-end process flows from source systems and third-party providers into CRM Systems.
- Manage and drive the production of clear analysis artefacts such as user stories, acceptance criteria, data mappings, process flows, and interaction diagrams.
- Work closely with Architects and Engineers to shape pragmatic solution options aligned to global standards.
- Support the safe and effective use of automation and AI-enabled services within CRM and CCaaS.
- Ensure requirements consider data quality, lineage, security, regulatory, and resilience constraints.
- Facilitate workshops with business stakeholders, data specialists, and technology teams.
- Lead the support of backlog refinement, prioritisation, and readiness for delivery within Agile squads.
Required Experience
- Proven experience in a Business Analysis Leadership role, working on technology-enabled change initiatives.
- Must have experience working with Microsoft Dynamics 365.
- Must have 2+ years of experience working in an Insurance firm.
- Strong experience analysing and documenting integration or data-driven use cases.
- Ability to produce clear, high-quality analysis artefacts that are consumable by technical teams.
- Experience working in Agile delivery environments with Product Owners and delivery squads.
- Strong stakeholder engagement and facilitation skills across business and technology audiences.
Hybrid working - 1 day per week in London office.
Lead Business Analyst in London employer: Teksystems
As an Azure Solution Architect with us, you'll thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities to enhance your skills in cloud technologies, all while working in a vibrant location that fosters creativity and teamwork. Join us to be part of a forward-thinking company that values your contributions and supports your career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Business Analyst in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Teksystems.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Teksystems might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Lead Business Analyst in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Teksystems will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Teksystems. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Teksystems confidence in your short-term commitment to the role.
How to prepare for a job interview at Teksystems
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Teksystems.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Teksystems that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
