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For Companies At a Glance
- Tasks: Diagnose complex IT issues and provide top-notch user support.
- Company: Leading IT services firm in the heart of London.
- Benefits: Attractive salary, flexible work options, and career advancement.
- Why this job: Join a dynamic team and tackle exciting tech challenges daily.
- Qualifications: 5+ years in IT support with strong technical skills.
- Other info: Opportunity to work with cutting-edge technologies and enhance your expertise.
The predicted salary is between 60000 - 84000 £ per year.
Location: London, UK
Salary: 100,000 - 200,000 GBP per year
Job Type: Permanent
Seniority Level: Not Applicable
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: IT Services and IT Consulting
Base Pay Range: 100000.00 - 200000.00 GBP Yearly
Roles and Responsibilities
- Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS
- Troubleshoot MDM configurations and device management problems
- Provide day‐to‐day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity
- Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup
- Handle problems that require understanding of system interdependencies
- Design solutions that prevent issues without creating new problems
- Evaluate and understand the security implications of your decisions across the organisation
- Autonomously identify and implement automation for common problems
- Communicate effectively with colleagues
- Create technical documentation that captures your knowledge
Candidate Profile
- 5+ years supporting technical teams
- Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting
- Background in scripting (Python, Bash) for automation and tool creation
- Experience supporting teams working with sensitive or classified data
- Experience operating within compliance frameworks such as SOC2, ISO 27001
Additional Desired Skills
- Deep understanding of IAM including SAML, SCIM and OIDC
- Experience configuring and supporting development environments
- Advanced troubleshooting across macOS and/or Linux environments
- Familiarity managing configurations in git (Terraform)
- Expert knowledge of MDM platforms, device enrolment, configuration profiles, and security policies
It Engineer in London employer: TEKsystems
Contact Detail:
TEKsystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend meetups, webinars, or even just grab a coffee with someone who works in a role you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, scripts, or any automation tools you've developed. This is a great way to demonstrate your technical prowess and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to DNS, DHCP, and MDM configurations. Practice explaining your thought process when troubleshooting issues, as this will show your problem-solving skills and how you handle complex situations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace It Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your experience with Google Workspace, Okta, and any relevant scripting skills. We want to see how your background aligns with what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved complex issues in the past. We love candidates who can demonstrate their troubleshooting prowess, especially with MDM configurations and device management.
Be Clear and Concise: When writing your cover letter or any additional documentation, keep it clear and to the point. We appreciate straightforward communication, so make sure you convey your thoughts effectively without unnecessary fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at TEKsystems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google Workspace, Okta, and MDM configurations. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you not only understand the tools but can also apply your knowledge practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've diagnosed and resolved in the past. Highlight your thought process and the steps you took to find a solution. This is crucial for an IT Engineer role where problem-solving is key.
✨Communicate Clearly
Effective communication is vital, especially when dealing with technical documentation and user support. Practice explaining technical concepts in simple terms, as you may need to communicate with non-technical colleagues during the interview.
✨Demonstrate Your Automation Knowledge
Since automation is a big part of the role, be prepared to discuss your experience with scripting languages like Python or Bash. Share any projects where you've implemented automation to solve common problems, as this will set you apart from other candidates.
