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- Tasks: Diagnose and resolve complex IT issues while supporting innovative tech solutions.
- Company: Leading IT services firm in the heart of London.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the tech world.
- Qualifications: 5+ years in IT support with strong technical skills and automation experience.
- Other info: Exciting environment with potential for career advancement and skill development.
The predicted salary is between 72000 - 120000 £ per year.
Location: London, UK
Salary: 100,000 - 200,000 GBP per year
Job Type: Permanent
Seniority Level: Not Applicable
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: IT Services and IT Consulting
Roles and Responsibilities:
- Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS
- Troubleshoot MDM configurations and device management problems
- Provide day‑to‑day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity
- Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup
- Handle problems that require understanding of system interdependencies
- Design solutions that prevent issues without creating new problems
- Evaluate and understand the security implications of your decisions across the organisation
- Autonomously identify and implement automation for common problems
- Communicate effectively with colleagues
- Create technical documentation that captures your knowledge
Candidate Profile:
- 5+ years supporting technical teams
- Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting
- Background in scripting (Python, Bash) for automation and tool creation
- Experience supporting teams working with sensitive or classified data
- Experience operating within compliance frameworks such as SOC2, ISO 27001
Additional Desired Skills:
- Deep understanding of IAM including SAML, SCIM and OIDC
- Experience configuring and supporting development environments
- Advanced troubleshooting across macOS and/or Linux environments
- Familiarity managing configurations in git (Terraform)
- Expert knowledge of MDM platforms, device enrolment, configuration profiles, and security policies
It Engineer employer: TEKsystems
Contact Detail:
TEKsystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss your experience with Google Workspace, Okta, and MDM configurations. We want you to shine when it comes to troubleshooting and problem-solving!
✨Tip Number 3
Showcase your automation skills! If you've got experience with scripting in Python or Bash, be ready to share examples of how you've used these skills to streamline processes. This is a big plus for any IT Engineer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace It Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your experience with Google Workspace, Okta, and any relevant SaaS tools. We want to see how your skills match up with what we're looking for!
Show Off Your Troubleshooting Skills: In your application, don’t shy away from showcasing your troubleshooting prowess. Share specific examples of how you've diagnosed and resolved complex issues in the past. This will help us see your problem-solving abilities in action!
Technical Documentation Matters: Since creating technical documentation is part of the job, include any relevant experience you have in this area. We love candidates who can communicate their knowledge effectively, so let us know how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at TEKsystems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google Workspace, Okta, and MDM configurations. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you not only understand the tools but can also apply your knowledge practically.
✨Showcase Your Automation Skills
Since scripting is a key part of the role, prepare to talk about any automation projects you've worked on using Python or Bash. Bring examples of how your scripts improved efficiency or solved recurring issues. This will highlight your proactive approach to problem-solving.
✨Understand Security Implications
Be prepared to discuss how your decisions impact security across the organisation. Familiarise yourself with compliance frameworks like SOC2 and ISO 27001, and be ready to explain how you've navigated these in past roles. This shows you're not just tech-savvy but also security-conscious.
✨Communicate Clearly and Effectively
Effective communication is crucial, especially when dealing with technical documentation and user support. Practice explaining complex concepts in simple terms, as you might need to do this during the interview. This will demonstrate your ability to work well with colleagues and users alike.
