At a Glance
- Tasks: Lead IT service delivery, define strategy, and improve incident, change, and problem management.
- Company: TEKsystems, a leading tech company in London with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to mentor teams and manage vendor relationships in a collaborative setting.
- Why this job: Drive transformation and make a significant impact on IT service delivery.
- Qualifications: Proven experience in ITSM, strong leadership, and stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
TEKsystems in London is seeking an experienced Head of ITSM to lead the IT service delivery function, defining strategy, governance and improvements across incident, change and problem management using ServiceNow and Jira.
You will build and mentor high‑performing teams, manage vendor relationships, and drive transformation aligned with business goals. Strong stakeholder management and reporting to senior leadership are essential.
Head of ITSM & Service Delivery Transformation employer: Teksystems
As an Azure Solution Architect with us, you'll thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities to enhance your skills in cloud technologies, all while working in a vibrant location that fosters creativity and teamwork. Join us to be part of a forward-thinking company that values your contributions and supports your career growth.
