Exeter Onsite Service Desk Analyst – First-Line IT Support

Exeter Onsite Service Desk Analyst – First-Line IT Support

Exeter Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide first-line IT support and resolve technical issues for users.
  • Company: Join TEKsystems, a dynamic IT support team in Exeter.
  • Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
  • Other info: 6-month contract with opportunities for first-call resolution.
  • Why this job: Make a real difference by helping users solve their tech problems.
  • Qualifications: Experience in troubleshooting and strong Microsoft skills required.

The predicted salary is between 25000 - 35000 Β£ per year.

TEKsystems in Exeter is seeking experienced Service Desk Analysts to join a busy IT support team.

You will provide first-line technical help to a large user base, resolve issues promptly, and deliver excellent customer service onsite.

The role requires strong troubleshooting, Microsoft knowledge, and the ability to handle high-volume requests.

This 6-month contract is inside IR35 and based on site in Exeter, with opportunities to demonstrate first-call resolution.

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Exeter Onsite Service Desk Analyst – First-Line IT Support employer: Teksystems

As an Azure Solution Architect with us, you'll thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities to enhance your skills in cloud technologies, all while working in a vibrant location that fosters creativity and teamwork. Join us to be part of a forward-thinking company that values your contributions and supports your career growth.

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Contact Details:

Teksystems Recruitment Team

We think you need these skills to ace Exeter Onsite Service Desk Analyst – First-Line IT Support

First-Line Technical Support
Troubleshooting Skills
Microsoft Knowledge
Customer Service
Issue Resolution
High-Volume Request Handling
First-Call Resolution