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- Tasks: Support TGS customers with capacity requirements and streamline internal processes.
- Company: Join TGS, a leader in IT consulting, focused on delivering value to clients across EMEA.
- Benefits: Gain experience in a dynamic environment with opportunities for growth and development.
- Why this job: Be part of a collaborative team driving revenue growth and enhancing customer satisfaction.
- Qualifications: Undergraduate degree required; experience in IT consulting is a plus.
- Other info: Ideal for those who thrive in fast-paced settings and enjoy problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
The Capacity Solution Architect Associate is responsible for regionally supporting TGS Customers on their Capacity aligned requirements, working with TGS Cross functional teams, including Account Managers (AMs), Solution Team Members, Delivery and Commercial Teams throughout the Capacity Sales Pursuit Lifecycle. The role will focus on progressing standardized capacity opportunities and extensions for TGS customers across EMEA, supporting our strategic goals and delivering value to our customers.
Key Accountabilities and Priorities:
- Support opportunities through the Capacity solution pursuit lifecycle from intake to delivery transition, to drive revenue growth for the region
- Thoroughly understand TGS Capacity Delivery Model
- Address issues or concerns escalated from internal stakeholders with professional conduct in a timely fashion
- Partner in standardizing and streamlining the internal processes to provide a more consistent, scalable service to our customers.
Operational Responsibilities
- Support Customer Capacity Opportunities within defined response times, aligned to the Capacity Sales Pursuit Process.
- Partner with Commercial Teams for contractual and legal requirements
- Create valid and standardized customer SOWs for Capacity engagement and follow internal approval processes.
Required Education and/or Experience
- Experience and understanding of an IT Consulting service provider environment
- An undergraduate degree is required.
- Ability to communicate effectively at all levels with an organization
- Commercial and Contractual Enterprise Customer awareness.
Requisite Abilities and/or Skill
- Good internal stakeholder management e.g. with Sales (AM, BDM and DBOs) and Back Office (FinOps, CBPs, etc)
- Excellent analytical and problem solving abilities
- Strong written, verbal, and presentation skills
- Strong issue resolution skills
- Action oriented and able to prioritize while handling multiple tasks
- Strong work ethic
Capacity Solution Architect Associate (UK & Mainland Europe) employer: TEKsystems
Contact Detail:
TEKsystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Capacity Solution Architect Associate (UK & Mainland Europe)
✨Tip Number 1
Familiarize yourself with TGS's Capacity Delivery Model. Understanding how this model works will help you articulate your insights and suggestions during the interview, showcasing your readiness to support customers effectively.
✨Tip Number 2
Network with current employees or professionals in the IT consulting field. Engaging with them can provide you with valuable insights about the company culture and expectations, which can be beneficial during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your experience in managing internal stakeholders. Highlight specific examples where you've successfully collaborated with sales teams or back office functions, as this is crucial for the role.
✨Tip Number 4
Showcase your analytical and problem-solving skills through real-life scenarios. Be ready to explain how you've approached complex issues in the past, as this will demonstrate your capability to handle the challenges of the position.
We think you need these skills to ace Capacity Solution Architect Associate (UK & Mainland Europe)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Capacity Solution Architect Associate position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in IT consulting or similar environments. Be specific about your roles and how they relate to the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role requires effective communication at all levels, provide examples in your application that demonstrate your strong written and verbal communication skills. This could include presentations you've made or reports you've written.
Tailor Your Application: Customize your cover letter to reflect your understanding of TGS's goals and how you can contribute to their success. Mention specific ways you can support the Capacity Sales Pursuit Lifecycle and improve internal processes.
How to prepare for a job interview at TEKsystems
✨Understand the Capacity Delivery Model
Make sure you have a solid grasp of TGS's Capacity Delivery Model. Be prepared to discuss how it impacts customer engagement and how you can contribute to its effectiveness.
✨Showcase Your Stakeholder Management Skills
Highlight your experience in managing internal stakeholders, especially with Sales and Back Office teams. Provide examples of how you've successfully navigated complex relationships in previous roles.
✨Demonstrate Analytical and Problem-Solving Abilities
Be ready to discuss specific instances where you've used your analytical skills to solve problems. This could involve case studies or scenarios relevant to capacity solutions.
✨Prepare for Commercial and Contractual Discussions
Familiarize yourself with commercial and contractual requirements that are typical in IT consulting. Be prepared to discuss how you would approach creating standardized customer SOWs.
