Business Support Associate

Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right. Our goal is to become the staffing and services company others aspire to be. Role Outline Business Support Associates (BSA) provide the highest level of customer service to our contractors, Sales partners and internal teams. They are the contractor’s sole point of contact once onsite, managing any queries, mid contract changes, extensions and offboarding, whilst adhering to operational compliance. They remain in regular contact with their stakeholders, working in partnership to achieve the strategic goals of the business. The BSA reports directly to the BSM. Core Responsibilities Delivers a high level of customer service to both internal and external customers Acts as sole point of contact, within the Field Support Group, for all contractor queries and proactively seeks solutions, escalating where appropriate Responsible for data entry, validation of data and integrity for all information entered into Allegis Internal systems Responsible for the updating and maintenance of contractor records on Allegis Internal systems