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- Tasks: Support operations and manage queries in a fast-paced, regulated environment.
- Company: Join a leading financial services firm in Manchester with a focus on compliance.
- Benefits: Enjoy a competitive salary and benefits package.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be a key player in ensuring smooth outsourced operations and make a real impact.
- Qualifications: Strong organisational skills and experience in financial services preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and detail‑oriented Outsource Support Partner to support the Head of Outsource Operations and the Third‑Party Relationship Manager by reducing administrative workload and ensuring smooth, compliant outsourced servicing operations. The role involves working closely with internal teams (Investment, Legal, Risk) and external Servicers, supporting day‑to‑day operations, performance reporting, governance, and control activities in a fast‑paced, regulated environment.
Key Responsibilities
- Manage the outsource mailbox, logging, prioritising, and responding to Servicer queries
- Act as a key contact for day‑to‑day operational and data queries
- Support onboarding of new debt portfolios, ensuring accurate documentation
- Prepare performance and business review packs for internal and external meetings
- Maintain operational logs, control trackers, and documentation to ensure audit readiness
- Monitor Servicer compliance with internal policies, contracts, and regulatory requirements
- Support RCSA and BCP activities for outsourced servicing
- Coordinate meetings, agendas, pre‑reads, and minute‑taking
- Assist with invoice documentation and deadline management
Skills & Experience
- Strong administrative and organisational skills with high attention to detail
- Experience in financial services or another regulated environment preferred
- Proficient in MS Office; able to learn systems quickly
- Knowledge of risk, compliance, or control frameworks desirable
- Excellent communication skills and ability to work under pressure
Benefits
Competitive salary and benefits package
Out Sourcing Partner in Burnley employer: Teksystems
Contact Detail:
Teksystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out Sourcing Partner in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Out Sourcing Partner in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outsource Support Partner role. Highlight your administrative skills and any experience in financial services or regulated environments. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your organisational skills and attention to detail, as these are key for us.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure to highlight any relevant experiences in your application. Whether it's managing queries or coordinating meetings, we want to see how you can effectively communicate with both internal teams and external servicers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Teksystems
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Outsource Support Partner. Familiarise yourself with the key tasks like managing the outsource mailbox and supporting onboarding processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong administrative and organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially in a fast-paced environment.
✨Brush Up on Compliance Knowledge
Given the regulated nature of the financial services industry, it’s crucial to have a good grasp of compliance and risk management. Research common frameworks and be prepared to discuss how you would ensure Servicer compliance with internal policies and regulatory requirements during the interview.
✨Practice Your Communication Skills
Excellent communication is key for this role, so practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with a friend or using online resources to refine your ability to respond to operational and data queries effectively.