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- Tasks: Support contractors through the onboarding process and ensure compliance with all requirements.
- Company: Join Allegis Group, the largest privately-owned staffing company globally.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Dynamic team atmosphere with ongoing training and development opportunities.
- Why this job: Be the key contact for contractors and make a real difference in their onboarding journey.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
Company Overview: Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.
Role Outline: Onboarding Associates provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidates before starting their assignment. Onboarding Associates execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager.
Core Responsibilities:
- Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks
- Adhere to Client and internal onboarding requirements
- Issue contracts to candidates in line with internal and client procedures
- Audit and administration of provided documents to ensure they meet internal policies
- Conduct checks on limited companies in preparation to issuing contracts
- Conduct peer to peer audits on compliance packs
- Attend periodical internal training sessions on compliance matters and legislation
- Management of onboarding cases through a workflow tool
- Delivers a high level of customer service to both internal and external customers
- Responsible for the updating of contractor onboarding status to Sales partners and online portal
- Responsible for data entry, validation of data and integrity for all information entered into key systems
- Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business
- Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual
- Complete ad hoc projects and duties as requested by manager
Skills/Behaviours:
- Natural team player
- Customer focused, helpful and willing to support at all times
- Acts with self-confidence, decisiveness and integrity at all times
- Resilient and composed
- Leads self and others, able to inspire
- Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
- Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
- Excellent attention to detail and accuracy skills
- Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential
- Previous working knowledge of Microsoft and Oracle packages
- Previous experience of working within an office or administration
- Good communication skills – must be able to build both local and remote working relationships
Onboarding Associate in Bracknell employer: Teksystems
Contact Detail:
Teksystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Associate in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Onboarding Associate role.
✨Tip Number 2
Prepare for those interviews! Research Allegis Group and understand their values and mission. We want to see that you’re genuinely interested in the company and how you can contribute to their success.
✨Tip Number 3
Show off your customer service skills! As an Onboarding Associate, you’ll be the go-to person for contractors. We love candidates who can demonstrate their ability to handle queries and build relationships with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make a difference.
We think you need these skills to ace Onboarding Associate in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onboarding Associate role. Highlight any relevant experience you have in customer service, onboarding processes, or administration. We want to see how your skills align with what we do at Allegis Group!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: As an Onboarding Associate, attention to detail is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – we appreciate precision!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Teksystems
✨Know the Company Inside Out
Before your interview, take some time to research Allegis Group. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Onboarding Associate, customer service is key. Prepare examples from your past experiences where you provided exceptional service or resolved issues. Highlight your ability to build relationships and communicate effectively with both internal teams and external clients.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to onboarding and compliance. Think about potential challenges you might face in this role and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Attention to Detail
Given the nature of the role, attention to detail is crucial. Bring up instances where your meticulousness made a difference in your work. You could even mention how you ensure accuracy in data entry or document audits, as these are vital skills for the position.