Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide remote IT support and manage Microsoft 365 tasks.
- Company: Teknowledge Ltd, a reliable tech company with a remote-first culture.
- Benefits: Earn £20/hour, rising to £23/hour after probation, with flexible hours.
- Why this job: Join a dynamic team and enhance your tech skills while working remotely.
- Qualifications: Experience with Microsoft 365 and troubleshooting Windows 11.
- Other info: Ideal for students seeking part-time work with growth opportunities.
The predicted salary is between 20 - 23 £ per hour.
Overview
Teknowledge Ltd is looking for a reliable and technically capable IT Support Contractor to assist with remote helpdesk tasks, Microsoft 365 administration, and endpoint monitoring. You'll act as a backup to our lead technician, supporting day-to-day IT operations and occasionally providing additional coverage during leave periods. This is a remote, part-time contractor role, ideal for someone dependable, solutions-focused, and looking for consistent, flexible work.
Key Responsibilities
- Provide remote desktop support (Windows 11): drivers, Teams, camera/audio troubleshooting
- Manage Microsoft 365 tasks: user creation, MFA resets, mailbox config
- Update SharePoint and OneDrive permissions for restricted folders and sites
- Monitor and deploy patching through Endpoint Central (ManageEngine)
- Assist with product updates and monitoring in ESET Endpoint Protection
- Log and resolve tickets using Freshservice (ITSM platform)
- Maintain asset inventories, prepare and configure equipment
- Support laptop build testing and audits (e.g. Cyber Essentials Plus)
Ideal Experience
- Hands-on experience with Microsoft 365 admin centre
- Confident troubleshooting Windows 11 laptops and desktops
- Familiarity with Freshservice or similar helpdesk systems
- Understanding of endpoint protection platforms (e.g. ESET, Sophos)
- Bonus: experience with macOS, mobile device management (MDM), or Google Workspace
- Responsive, reliable, and open to learning
- Must be eligible for NPPV Level 3 security vetting
Contract Details
- Self-employed contractor (ongoing role)
- 12 hours/week (minimum 3 working days)
- Availability to work up to 25 hours/week is expected during holiday cover for the lead technician
- £20/hour during a 3-month probation period, rising up to £23/hour thereafter
- Remote-first (slight preference for candidate near Watford or Manchester)
- Company laptop provided
Part-Time IT Support Remote Support, Microsoft 365 in Manchester employer: TeKnowledge
Contact Detail:
TeKnowledge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time IT Support Remote Support, Microsoft 365 in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who might know someone at Teknowledge Ltd. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365 or troubleshooting Windows 11, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their technical know-how.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; apply directly through our website. It shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Stay flexible and open-minded. This role is part-time and remote, so being adaptable to different tasks and schedules will make you a more attractive candidate. Plus, it’s a great way to learn and grow!
We think you need these skills to ace Part-Time IT Support Remote Support, Microsoft 365 in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Windows 11. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this part-time IT support role. Be sure to mention your problem-solving skills and reliability, as these are key for us.
Show Off Your Tech Skills: In your application, don’t forget to mention any hands-on experience you have with helpdesk systems like Freshservice or endpoint protection platforms. We love seeing candidates who are confident in their tech abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TeKnowledge
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Windows 11. Be ready to discuss specific troubleshooting scenarios you've encountered, as well as how you resolved them. This will show that you're not just familiar with the tools but can also handle real-world issues.
✨Familiarise Yourself with the Tools
Get to know Freshservice and any endpoint protection platforms like ESET. If you can, try to get some hands-on experience or at least read up on their functionalities. Being able to speak confidently about these tools during the interview will set you apart from other candidates.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled IT problems in the past. Think of situations where you had to think on your feet or come up with creative solutions. This role is all about being solutions-focused, so demonstrating this mindset will be key.
✨Be Ready for Remote Work Questions
Since this is a remote position, expect questions about your home office setup and how you manage your time. Be honest about your availability and flexibility, and share any previous remote work experiences that highlight your reliability and responsiveness.
