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For Companies At a Glance
- Tasks: Engage with clients, understand their needs, and provide tailored IT solutions.
- Company: Join Teknobu, a dynamic IT solutions provider in Manchester, focused on innovation.
- Benefits: Enjoy competitive salary, professional development, and a collaborative work environment.
- Why this job: Make an impact by helping clients succeed with cutting-edge technology and excellent service.
- Qualifications: Experience in client engagement or IT solutions; strong communication and problem-solving skills required.
- Other info: Perfect for tech-savvy individuals eager to grow in a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
Teknobu is a dynamic and forward-thinking IT solutions provider, dedicated to delivering cutting-edge technology and managed services to businesses. As we continue to grow by opening our new office at Spinningfields in Manchester, we’re looking for a Technical Solutions & Client Engagement Specialist to join our team and play a key role in onboarding new clients, understanding their needs, and ensuring they receive the best possible service.
Role Overview
As a Technical Solutions & Client Engagement Specialist, you’ll be the bridge between our technical team and our clients, ensuring seamless onboarding and effective communication. You will meet with new and existing clients to scope their requirements, provide tailored solutions, and ensure a smooth transition into Teknobu’s services. This role is perfect for someone who is client-focused, energetic, technically minded, and skilled at asking the right questions to uncover business needs.
Key Responsibilities
- Client Engagement & Onboarding: Meet with new clients to understand their business, technical needs, and pain points, ensuring a smooth onboarding process.
- Solution Scoping: Work closely with clients to define project scope, gather requirements, and create tailored technical solutions.
- Technical Consultation: Provide expert advice on Teknobu’s IT solutions, ensuring clients understand their options and receive the best recommendations.
- Communication & Relationship Management: Build strong, long-lasting relationships with clients by providing excellent service and proactive engagement.
- Collaboration with Technical Teams: Work closely with internal teams to translate client needs into actionable solutions, ensuring successful delivery.
- Problem-Solving & Continuous Improvement: Identify challenges early and work on proactive solutions to enhance the client experience.
What We’re Looking For
- Proven experience in client engagement, IT solutions, onboarding, or technical consulting.
- Excellent communication and interpersonal skills, with the ability to ask the right questions and guide clients effectively.
- Ability to break down complex technical concepts into clear, client-friendly language.
- A proactive and energetic approach to building relationships and solving problems.
- Strong project management skills, with the ability to manage multiple clients and priorities.
- A passion for technology and a customer-first mindset.
Why Join Teknobu?
- Be part of an innovative and growing tech company.
- Work with a team that values collaboration, learning, and client success.
- Competitive salary and benefits.
- Opportunities for professional development and career growth.
If you’re a client-focused, technically savvy professional who loves solving problems and making an impact, we’d love to hear from you! Apply today and be part of Teknobu’s journey.
Technical Solutions & Client Engagement Specialist employer: Teknobu
Contact Detail:
Teknobu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solutions & Client Engagement Specialist
✨Tip Number 1
Familiarise yourself with Teknobu's services and solutions. Understanding their offerings will help you engage more effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by role-playing client interactions. This will prepare you to ask the right questions and convey complex technical concepts in a clear, client-friendly manner.
✨Tip Number 3
Network with professionals in the IT solutions field. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've successfully managed client relationships or resolved technical issues in the past. This will highlight your proactive approach and suitability for the role.
We think you need these skills to ace Technical Solutions & Client Engagement Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Solutions & Client Engagement Specialist position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in client engagement, IT solutions, and technical consulting. Use bullet points to outline your achievements and ensure it is easy to read. Highlight any specific projects where you successfully engaged clients or provided tailored solutions.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills and experiences make you a perfect fit for the position. Be sure to mention your passion for technology and your proactive approach to problem-solving.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Teknobu
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Technical Solutions & Client Engagement Specialist. Familiarise yourself with client engagement processes and how to effectively communicate technical solutions.
✨Prepare Relevant Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you understand how you can contribute to the team. Consider asking about their onboarding process or how they measure client satisfaction.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully solved client issues or improved processes. Highlight your proactive approach and how it aligns with Teknobu's focus on enhancing the client experience.
✨Demonstrate Technical Knowledge
Brush up on the latest IT solutions and trends relevant to the role. Being able to discuss these topics confidently will show that you're technically minded and passionate about technology, which is crucial for this position.
