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For Companies At a Glance
- Tasks: Troubleshoot and maintain IT systems while providing top-notch field service support.
- Company: Join TEQSYS LTD, a dynamic tech company focused on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference by solving tech issues and enhancing user experiences.
- Qualifications: Degree or equivalent experience in IT, with strong troubleshooting skills.
- Other info: Flexible working hours and a chance to work with cutting-edge technology.
The predicted salary is between 26500 - 26500 £ per year.
We are looking for someone confident on computer hardware, software, applications, networks, printers, and routers to undertake swap outs of IT services.
Duties:
- Attend field service calls on hardware/software troubleshooting, fault finding, installation, configuration, upgrade, and maintenance of computer systems and associated infrastructure.
- Identify hardware and software problems by analysing symptoms, performing tests, and using diagnostic tools to determine the root cause of issues.
- Install and configure operating systems, drivers, and software applications.
- Detect and remove viruses, malware, and other malicious software from infected computers.
- Install and configure antivirus software to prevent future infections.
- Maintain reports on repair activities and statistics.
Skills and Qualifications:
- Should be educated to degree level or hold an equivalent vocational qualification in a relevant field, or if not a degree holder, should be able to demonstrate relevant equivalent experience or industry certification.
- Familiarity with hardware components and computer architecture.
- Strong troubleshooting and diagnostic skills to resolve hardware, software, and network problems.
- The ideal engineer will have experience of quickly and effectively troubleshooting issues involving:
- Computer hardware/software
- Printer hardware/software
- Microsoft/Apple desktop and server platforms
- Microsoft Office
- Networking issues
- Internet Routers
- Firewalls
- Backup/Restore
Timing & Location:
Our shift patterns run from 09:00 am to 06:00 pm. Business timings are Monday to Saturday 09:00 am to 06:00 pm & Sunday 10:00 am to 04:00 pm.
Field Engineer for Callout in Rustington employer: Tekkys
Contact Detail:
Tekkys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer for Callout in Rustington
✨Tip Number 1
Get to know the company! Research TEQSYS LTD and their values. When you show up for an interview, drop in some knowledge about their projects or culture. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves a lot of hands-on problem-solving, brush up on your diagnostic techniques. Maybe set up a mock scenario with friends or family to demonstrate your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at TEQSYS. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Field Engineer for Callout in Rustington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with computer hardware, software, and networking in your application. We want to see how you can troubleshoot and resolve issues, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for the Field Engineer role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, you might be explaining technical concepts to non-tech folks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tekkys
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of computer hardware, software, and networking. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and confidence in handling technical issues.
✨Show Off Your Communication Skills
Since you'll be interacting with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated technical information to someone without a tech background.
✨Prepare for Real-World Scenarios
Expect to face situational questions during the interview. Prepare by thinking through common IT problems and how you would approach diagnosing and resolving them. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Highlight Your Teamwork Experience
Collaboration is key in this role, so be ready to share examples of how you've worked effectively within a team. Discuss any projects where you contributed to group success, showcasing your interpersonal skills and proactive attitude.