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- Tasks: Provide IT support and maintain robust systems for seamless operations.
- Company: Join Tekever, a leader in drone technology and innovation.
- Benefits: Competitive salary, generous holiday, medical and dental insurance, plus pension contributions.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the backbone of tech operations and make a real impact in the drone industry.
- Qualifications: Technical education in IT and experience in similar roles required.
The predicted salary is between 30000 - 40000 £ per year.
As part of the Tekever team, your mission is to ensure the seamless operation of our IT infrastructure by delivering reliable technical support and maintaining robust, scalable systems. You will be the backbone of our day-to-day technology operations—empowering colleagues across all locations to work efficiently while proactively identifying and resolving challenges that keep our business moving forward. At Tekever, that means directly supporting the people and technology behind some of the most advanced UAS solutions in the world, making this a unique opportunity to grow your career at the cutting edge of drone innovation.
Responsibilities
- Provide local and/or remote user support.
- Assist in the installation of hardware and software systems.
- Provide IT support for employee onboarding and offboarding experience.
- Analyse and acquire IT equipment.
- Support in troubleshooting technical issues and network problems.
- Create and maintain technical and procedural documentation.
- Install, configure, and maintain equipment.
- Administer and maintain the company’s and branches’ infrastructure.
- Install, configure, and troubleshoot systems.
Profile and Requirements
- Technical or higher education in IT-related fields.
- Proven professional experience in similar roles.
- Knowledge of networks and IT systems.
- Experience with programming, routers, switches, and servers.
- Ability to work independently and solve technical problems.
- Resilience, proactivity, and dynamism.
Benefits
- An excellent work environment and an opportunity to make a difference.
- Salary commensurate with level of experience.
- Company pension contribution matched up to 10%.
- 25 days annual holiday + 8 Bank holidays.
- Medical Insurance.
- Dental Insurance.
- Salary sacrifice initiatives (EV Scheme, Cycle 2 Work, Tech Scheme).
- Discretionary annual company bonus.
IT Support Technician employer: TEKEVER
Contact Detail:
TEKEVER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at Tekever on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of past IT projects, bring them along to interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of networks, routers, and troubleshooting techniques. Being able to talk through your thought process will impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Tekever team.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your relevant experience, especially in user support and troubleshooting. We want to see how your skills align with our mission at Tekever!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging—show us your personality!
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly. Mention your experience with networks, programming, and any specific tools or systems you've worked with. We love seeing candidates who are proactive and ready to tackle challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TEKEVER
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, routers, and servers. Be ready to discuss your previous experiences in IT support and how you've tackled specific challenges.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your proactive approach to troubleshooting.
✨Understand the Company Culture
Research Tekever and their mission in drone innovation. Show enthusiasm for their work and explain how your values align with theirs. This will help you stand out as a candidate who is genuinely interested in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies they use, and the challenges they face. This not only shows your interest but also helps you gauge if the company is the right fit for you.