Revenue & Benefits Assistant/Officer - Customer & Digital

Revenue & Benefit Assistant / Officer

Assistant: £25,614 - £26,847 per annum

Officer: £27,274 - £30,515 per annum

Permanent

37 hours per week

Do you have a naturally investigative mind and excellent attention to detail? Are you able to build strong relationships from a diverse customer base and respond well to demanding situations?

We do things well and keep developing.

We have an exciting opportunity to join our friendly team at Teignbridge District Council. We are looking for a dedicated and motivated individual who, depending on the skills, knowledge and experience you have, will join us at either Assistant or Officer level within the Revenue and Compliance or Council Tax and Benefit Team.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services that make a difference to people’s lives.

The role includes maintaining and updating customers Council Tax and Business rates liabilities, collecting outstanding Council Tax, Business rates and other sums owed to the Council. Some knowledge in any of these areas would be advantageous; however, full training and ongoing support will be provided.

We’re better together.

You will enjoy working together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.

We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, caring responsibilities, and socio-economic status. We also welcome applications from military veterans and their families.

We can offer:

• Generous Local Government Pension Scheme.
• Hybrid and flexible working - Part office based, and part home based.
• Free car parking (we also have close access to a mainline train station).
• A recently refurbished modern low carbon office space.
• Generous annual leave and wellbeing package.
• Heavily discounted membership at Teignbridge District Council Leisure Centres.
• Opportunities for career and self-development.
• 24/7 employee discount access and employee assistance support.

To be successful in this role, you will:

• Have a good standard of numeracy and English literacy skills.
• Be able to work well under pressure.
• Have good organisation and time managements skills.
• Be keen to learn and enjoy taking on new challenges.
• Have great communication skills both verbally and in writing with the ability to adapt to any given audience.
• Have experience of using Microsoft based products, and the ability to quickly learn new systems.
• Be able to deal with enquiries, perform tasks and work with good attention to detail.
• Have experience of, or be interested in, starting a career within a Revenue and debt recovery setting.

Having a basic understanding of Revenue and Benefit functions would be advantageous but is not essential as full training will be provided.

For details of what joining the team will involve please read the job description and person specification. It will help guide you to find out whether your knowledge, skills and experience match the job requirements at the assistant or officer level, ideally for the Revenue and Compliance Team. In your supporting statement please tell us how you meet each of the essential criteria we ask for in the person specification.

Closing Date: Sunday 1 st November 2026 @ midnight

Interview Date: Thursday 12 th November 2026 at our Forde House offices in Newton Abbot

For more information about the role please contact Managers Nikki Rawley or Adam Pike on 01626 215511.

No agencies please.

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