At a Glance
- Tasks: Deliver exceptional customer service and resolve enquiries in a dynamic environment.
- Company: Local government authority committed to community support and development.
- Benefits: Generous benefits, including a pension scheme and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Flexible working options available; apply by April 12, 2026.
The predicted salary is between 12 - 15 £ per hour.
A local government authority in the UK is seeking two part-time Customer Support Centre Advisors. The roles involve delivering exceptional customer service, resolving enquiries, and managing complex situations.
Candidates should have experience in customer-facing roles, strong communication skills, and the ability to work collaboratively.
The position offers generous benefits, including a local government pension scheme and opportunities for professional development. Flexible working options are available, with a closing date for applications on April 12, 2026.
Hybrid Part-Time Customer Support Specialist employer: Teignbridge District Council
Contact Detail:
Teignbridge District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Part-Time Customer Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in customer support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, it’s all about making a connection with the interviewer and demonstrating that you can handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Part-Time Customer Support Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've delivered exceptional service in the past, so share specific examples that demonstrate your skills!
Communicate Clearly and Confidently: Strong communication is key for this role. When writing your application, keep it clear and concise. Use straightforward language and make sure your personality shines through – we love a bit of character!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention how your skills align with the responsibilities of the Customer Support Specialist role – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Teignbridge District Council
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences in customer-facing roles and how you handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions. This will demonstrate your ability to engage with customers effectively.
✨Research the Local Government Authority
Familiarise yourself with the local government authority's mission, values, and recent initiatives. This knowledge will not only help you tailor your answers but also show your genuine interest in the organisation and its goals.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're proactive and invested in your potential future with them.