Head of IT & Business Improvement in Devon

Lead how we unlock value and drive smarter ways of working at Teign Housing, where we are on a mission to deliver homes people love, from a landlord you can trust. To help us get there, we are looking for an exceptional strategic leader who can connect digital, data, and change to deliver real, measurable impact for our customers and colleagues.

Why this role matters

This is a high-impact leadership role at the heart of our transformation agenda. You will shape how we:

• Drive efficiency and value for money
• Use data and insight to improve decision-making
• Deliver digital innovation and modern services
• Embed a culture of continuous improvement

You will lead a diverse portfolio from ICT and data to programme delivery and business analysis ensuring everything we do creates meaningful business value.

What you’ll be doing

Strategic leadership & transformation

• Lead the organisation’s Business Change Strategy aligned to corporate priorities
• Advise the Executive Team and Board on digital, data, and efficiency opportunities
• Champion a culture of innovation, insight and continuous improvement

Digital & ICT leadership

• Set direction for secure, resilient, future-focused technology services
• Shape digital strategy including automation, integration, cloud, and AI
• Ensure strong governance, performance, and value from ICT services

Data, insight & intelligence

• Lead Business Intelligence, data governance and analytics
• Build a data-driven culture and improve data literacy across teams
• Turn insight into action to improve performance and outcomes

Programme delivery & change

• Oversee the organisation’s change portfolio and programme governance
• Ensure projects are prioritised, aligned and deliver measurable results
• Maintain strong oversight of risks, dependencies, and benefits realisation

Business improvement & efficiency

• Lead end-to-end process redesign and service improvement
• Develop and manage an organisation-wide efficiency pipeline

Leadership & collaboration

• Lead multidisciplinary teams across ICT, BI, and change functions
• Build strong partnerships across the organisation and with external stakeholders
• Create a high-performing, inclusive culture aligned to our values

What you’ll bring

We are looking for a strategic, forward-thinking leader who thrives on complexity and delivers results:

• Senior leadership experience in business transformation, digital, or data
• Proven track record delivering change portfolios and efficiency programmes
• Experience overseeing ICT, BI, or digital functions
• Strong understanding of programme governance, benefits realisation, and value-for-money
• Demonstrated success influencing at Executive and Board level

Skills that set you apart

• Strategic thinker with the ability to turn vision into delivery
• Excellent stakeholder engagement and influencing skills
• Ability to translate complex technical concepts into clear business value
• Data-driven decision maker with strong analytical capability
• Skilled at managing competing priorities and organisational dependencies

Your style

• Collaborative, inclusive, and values-led
• Curious, innovative and outcome-focused
• Resilient and adaptable in a fast-paced environment
• Passionate about improving services and delivering social impact

Our values (and how we work)

At Teign Housing, we don’t just focus on what we do but how we do it:

• We are One Team
• We are Friendly
• We Listen & Learn

We are committed to creating a workplace where everyone feels included, valued and able to thrive.

Why join us?

• A strategic leadership role driving real organisational change
• Opportunity to lead digital, data, and transformation at scale
• A purpose-driven organisation focused on customers and communities
• Flexible working and a strong focus on wellbeing

Benefits

• 25 days annual leave plus bank holidays
• Discretionary festive leave
• Generous employer pension contribution of up to 15%, plus death in service
• Private healthcare membership (if applicable)
• Flexible, agile working
• Salary sacrifice scheme (optional)
• Reimbursement of professional membership fees
• Employer contributions towards gym membership and eye examinations for those who use computers regularly as part of their work
• Up to 25% off selected O2 airtime contracts
• Microsoft Home Use programme available
• Training opportunities
• Employee assistance programme provided by Health Assured
• Westcountry savings and loans scheme
• Recognition for long service (if applicable)
• Cycle to Work and electric vehicle schemes
• Bupa dental care (optional)

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply.