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- Tasks: Support residents in living independently and ensure their safety and wellbeing.
- Company: Teign Housing, a purpose-driven social landlord creating vibrant communities.
- Benefits: Generous leave, pension contributions, flexible working, and health care options.
- Other info: Join a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact on people's lives while enjoying a supportive work culture.
- Qualifications: Experience in customer-facing roles and a passion for helping vulnerable individuals.
The predicted salary is between 30000 - 40000 £ per year.
At Teign Housing, we are driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter. We don’t just offer housing - we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.
Why work with us?
- Be part of a purpose-led organisation making a real impact
- Join a supportive, forward-thinking team
- Enjoy career flexibility, growth, and meaningful work
We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we’d love to hear from you.
We are now looking for a talented and proactive Community Housing Advisor to join our dynamic team. Bring your skills, your ideas, your drive and help us shape the future of housing in Devon.
About the Community Housing Advisor role:
Taking responsibility for your own portfolio of properties, you will ensure that we effectively deliver our Independence Wellbeing Service to help our residents get the most out of life. Identifying tenants' needs and involving external agencies as required, to help them to continue living independently and maximise their dignity and self-worth. You will conduct health and safety inspections, report maintenance defects, complete risk assessments and undertake welfare checks to ensure our residents are safe.
Contract and hours: Permanent, part-time, 18.5 hours per week.
About you:
We will look to you to operate proactively, making visits or calls whenever necessary, so we are seeking an empathetic individual with plenty of initiative and proven ability to get results without direct supervision. You should be experienced in customer-facing roles, passionate about working with older and vulnerable people, and capable of maintaining detailed and accurate records. Knowledge of tenancy management and the benefits system would be advantageous but it’s your ability to bring people and agencies together to deliver long-term solutions that will matter most.
Benefits:
As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. You can also expect to enjoy an excellent benefits package, including:
- 25 days' annual leave + bank holidays
- Discretionary Leave between Christmas and the New Year period
- Generous employer contributions towards your pension (including death in service), any employee who increases their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
- Private Health Care membership (if applicable)
- Flexible Agile Working
- Salary Sacrifice Scheme (optional)
- Reimbursement of the cost of a professional membership fee
- Employer contributions towards gym membership
- Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
- Up to 25% off selected O2 airtime contracts
- Microsoft Home Use Programme available to all staff
- Training Opportunities
- Employee Assistance Programme provided by Health Assured
- Westcountry Savings and Loans Scheme
- Recognition for Long Service (if applicable)
- Cycle to work Scheme
- Electric Vehicle Scheme
- Bupa dental care (optional)
If you believe you’re the right person for our Community Housing Advisor role, apply today! Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply.
Teign Housing is committed to its policy on equality and diversity, and we welcome applications from all sections of the community.
Locations
Community Housing Advisor in Devon, Newton Abbot employer: Teign Housing
Contact Detail:
Teign Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Advisor in Devon, Newton Abbot
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching Teign Housing and its mission. Show us that you’re passionate about creating communities and helping residents thrive – it’ll make you stand out!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and working with vulnerable populations. We want to see your empathy and problem-solving skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Community Housing Advisor in Devon, Newton Abbot
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community housing shine through. We want to see how much you care about making a difference in people's lives and building vibrant communities.
Tailor Your CV: Make sure your CV is tailored to the Community Housing Advisor role. Highlight your experience in customer-facing roles and any relevant skills that show you're the right fit for our team at Teign Housing.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Teign Housing
✨Know Your Community
Before the interview, take some time to research Teign Housing and its mission. Understand their commitment to creating communities and how they support residents. This will help you align your answers with their values and show that you're genuinely interested in making a difference.
✨Show Empathy and Initiative
As a Community Housing Advisor, empathy is key. Prepare examples from your past experiences where you've successfully supported vulnerable individuals or resolved conflicts. Highlight your proactive approach and how you can bring people together to find solutions.
✨Familiarise Yourself with Relevant Policies
Brush up on tenancy management and the benefits system, as these are crucial for the role. Being able to discuss these topics confidently will demonstrate your preparedness and understanding of the challenges residents face.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, the Independence Wellbeing Service, or future projects at Teign Housing. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.