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- Tasks: Help create vibrant communities and ensure safe, quality homes for residents.
- Company: Teign Housing, a purpose-driven social landlord with a supportive team.
- Benefits: Generous leave, pension contributions, health care, and flexible working options.
- Other info: Dynamic role with varied tasks and excellent career growth opportunities.
- Why this job: Make a real impact in people's lives while enjoying a rewarding career.
- Qualifications: Experience in social housing and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Help us turn great homes into great places to live. At Teign Housing, we are driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter. We don’t just offer housing—we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.
Why Work With Us?
- Be part of a purpose-led organisation making a real impact
- Join a supportive, forward-thinking team
- Enjoy career flexibility, growth, and meaningful work
We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we’d love to hear from you. We are now looking for a Community Housing Officer to join our dynamic team. Bring your skills, your ideas, and your drive—and help us shape the future of housing in Devon.
About the Community Housing Officer role
Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant, by helping our repairs company to access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required. You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator, by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.
Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role, where no two days are the same, therefore being able to prioritise and being adaptable are crucial in this role. If you’re familiar with housing legislation, so much the better, but it’s your diplomacy, determination, desire to work in a role that helps others, and talent for problem-solving that will make the difference every day.
This is a permanent, part-time position working 22.5 hours per week.
Benefits
- 25 days' annual leave + bank holidays
- Discretionary Leave between Christmas and the New Year period
- Generous employer contributions towards your pension (including death in service), any employee who increases their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
- Private Health Care membership (if applicable)
- Flexible Agile Working
- Salary Sacrifice Scheme (optional)
- Reimbursement of the cost of a professional membership fee
- Employer contributions towards gym membership
- Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
- Up to 25% off selected O2 airtime contracts
- Microsoft Home Use Programme available to all staff
- Training Opportunities
- Employee Assistance Programme provided by Health Assured
- Westcountry Savings and Loans Scheme
- Recognition for Long Service (if applicable)
- Cycle to work Scheme
- Electric Vehicle Scheme
- Bupa dental care (optional)
If you believe you’re the right person for our Community Housing Officer role, please apply either through our online application form on our website or send your CV via the apply button. Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply. Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community.
Locations
Community Housing Officer in Devon, Exeter employer: Teign Housing
Contact Detail:
Teign Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Officer in Devon, Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Teign Housing. Understand their mission and values, and think about how your skills align with their goal of creating vibrant communities. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to social housing and community engagement. Think about specific examples from your past experiences that demonstrate your problem-solving skills and ability to build relationships.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Teign Housing is looking for someone who can connect with residents, so showing your genuine passion for helping others will go a long way.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Community Housing Officer in Devon, Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community housing shine through. We want to see how much you care about creating great places to live and how your values align with ours.
Tailor Your CV: Make sure your CV is tailored to the Community Housing Officer role. Highlight your relevant experience in social housing and any skills that demonstrate your ability to build relationships and solve problems effectively.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Teign Housing
✨Know the Mission
Before your interview, take some time to really understand Teign Housing's mission of creating great homes and communities. Be ready to discuss how your values align with theirs and share examples of how you've contributed to community building in the past.
✨Showcase Your Relationship-Building Skills
As a Community Housing Officer, building relationships is key. Prepare specific examples of how you've successfully engaged with diverse customers or resolved conflicts. This will demonstrate your ability to connect with residents and handle various situations effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to prioritise tasks or manage unexpected challenges. Practising these responses will help you feel more confident during the interview.
✨Highlight Your Knowledge of Housing Legislation
While it's not mandatory, having a grasp of housing legislation can set you apart. Brush up on relevant laws and regulations before your interview, and be prepared to discuss how this knowledge can benefit your role in ensuring compliance and supporting residents.