Complaints & Service Improvement Leader

Complaints & Service Improvement Leader

Full-Time On-site
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Teign Homes is seeking an experienced Complaints & Service Improvement Manager to lead our complaints service and champion learning, transparency and continuous improvement across the organisation.

You will provide strategic leadership for complaints management, oversee complex cases and drive service improvements in a regulated, customer‑focussed environment. A strong track record in leadership and reporting to senior stakeholders is essential.

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Complaints & Service Improvement Leader employer: Teign Housing

Teign Housing is an exceptional employer dedicated to creating a thriving workplace where employees can grow and develop their skills. With a strong focus on inclusivity and a values-driven culture, we offer meaningful opportunities for professional development and career progression in the beautiful location of Newton Abbot, Devon. Join us to make a real impact in shaping our future workforce while enjoying a supportive and collaborative environment.

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Contact Details:

Teign Housing Recruitment Team