Community Housing Officer

Community Housing Officer

Exeter Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents in creating vibrant communities and enhance their living experiences.
  • Company: Teign Housing, a leading social landlord with a mission for quality homes.
  • Benefits: Flexible working hours, career development opportunities, and a supportive team environment.
  • Other info: Join a dedicated team committed to positive change in Teignbridge.
  • Why this job: Make a real difference in people's lives by improving their living spaces.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 28800 - 43200 £ per year.

Help us turn great homes into great places to live.

At Teign Housing, were driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter.

We dont just offer housingwe create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.

Why Work With Us?

  • Be part of a purpose led organisation making a real impact
  • Join a supportive, forward-thinking team
  • Enjoy career flexibility, growth, and meaningful work

We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, wed love to hear from you.

Were now looking for a Community Housing Officer to join our dynamic team.

Bring your skills, your ideas, and your driveand help us shape the future of housing in Devon.

About the Community Housing Officer role

Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant, by helping our repairs company to access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required. You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator, by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.

Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role, where no two days are the same, therefore being able to prioritize and being adaptable are crucial in this role. If youre familiar with housing legislation, so much the better, but its your diplomacy, determination, desire to work in a role that helps others, and talent for problem-solving that will make the difference every day.

This is a permanent,part-time position working22.5 hours per week.

Benefits

You can also expect to enjoy an excellent benefits package, including:

  • 25 days’ annual leave +

Community Housing Officer employer: Teign Housing

At Teign Housing, we are committed to fostering a supportive and inclusive work environment where our Community Housing Officers can thrive. With a focus on employee development, flexible working arrangements, and a strong sense of community, we empower our team to make a meaningful impact in the lives of our residents while enjoying a rewarding career in the beautiful Teignbridge area.
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Contact Detail:

Teign Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Housing Officer

✨Tip Number 1

Network like a pro! Reach out to current or former Community Housing Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Teign Housing.

✨Tip Number 2

Prepare for the interview by researching Teign Housing's mission and values. We want to see how you align with our goal of providing quality homes and creating great communities.

✨Tip Number 3

Showcase your passion for community engagement! Think of examples where you've made a positive impact in your community, as this will resonate well with us at Teign Housing.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Community Housing Officer

Community Engagement
Customer Service
Problem-Solving Skills
Communication Skills
Project Management
Housing Policy Knowledge
Conflict Resolution
Team Collaboration
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Community: When writing your application, let us see your enthusiasm for creating great places to live. Share any relevant experiences or projects that highlight your commitment to community housing and how you can contribute to our mission.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Community Housing Officer role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid jargon and make it easy for us to see why you’re a great fit.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Teign Housing

✨Know Your Community

Familiarise yourself with the local area and the specific challenges residents face. Understanding the community's needs will show your genuine interest in the role and help you connect with the interviewers.

✨Highlight Relevant Experience

Be ready to discuss your previous experience in housing or community services. Use specific examples that demonstrate your ability to manage relationships, resolve conflicts, and support residents effectively.

✨Showcase Your Problem-Solving Skills

Prepare to discuss scenarios where you've successfully tackled issues in a community setting. This could involve anything from resolving tenant disputes to improving living conditions—make sure to highlight your proactive approach.

✨Ask Insightful Questions

Prepare thoughtful questions about Teign Housing’s mission and future projects. This not only shows your enthusiasm for the role but also helps you gauge if the organisation aligns with your values and career goals.

Community Housing Officer
Teign Housing
Location: Exeter

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