Community Housing Officer

Community Housing Officer

Newton Abbot Part-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents in creating vibrant communities and enhance their living experiences.
  • Company: Teign Housing, a thriving social landlord with a mission for quality homes.
  • Benefits: Flexible career options, rewarding work environment, and community impact.
  • Other info: Join a dedicated team focused on improving lives and homes.
  • Why this job: Make a real difference in people's lives while building strong communities.
  • Qualifications: Passion for community engagement and strong communication skills.

The predicted salary is between 28800 - 43200 £ per year.

Help us turn great homes into great places to live.

At Teign Housing, were driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter.

We dont just offer housingwe create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.

Why Work With Us?

  • Be part of a purpose led organisation making a real impact
  • Join a supportive, forward-thinking team
  • Enjoy career flexibility, growth, and meaningful work

We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, wed love to hear from you.

Were now looking for a Community Housing Officer to join our dynamic team.

Bring your skills, your ideas, and your driveand help us shape the future of housing in Devon.

About the Community Housing Officer role

Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant, by helping our repairs company to access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required. You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator, by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.

Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role, where no two days are the same, therefore being able to prioritize and being adaptable are crucial in this role. If youre familiar with housing legislation, so much the better, but its your diplomacy, determination, desire to work in a role that helps others, and talent for problem-solving that will make the difference every day.

This is a permanent,part-time position working22.5 hours per week.

Benefits

You can also expect to enjoy an excellent benefits package, including:

  • 25 days’ annual leave + bank holidays
  • Discretionary Leave between Christmas and the New Year period
  • Generous employer contributions towards your pension (including death in service), any employee who increase their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
  • Private Health Care membership (if applicable)
  • Flexible Agile Working
  • Salary Sacrifice Scheme (optional)
  • Reimbursement of the cost of a professional membership fee
  • Employer contributions towards gym membership
  • Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
  • Up to 25% off selected O2 airtime contracts
  • Microsoft Home Use Programme available to all staff
  • Training Opportunities
  • Employee Assistance Programme provided by Health Assured
  • Westcountry Savings and Loans Scheme
  • Recognition for Long Service (if applicable)
  • Cycle to work Scheme
  • Electric Vehicle Scheme
  • Bupa dental care(optional)

If you believe youre the right person for our Community Housing Officer role, please apply either through our online application form on our website or send your CV via the apply button.

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply.

Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.

Community Housing Officer employer: Teign Housing

At Teign Housing, we are committed to fostering a supportive and inclusive work environment where our Community Housing Officers can thrive. With a focus on employee development and flexible working arrangements, we empower our team to make a real difference in the lives of our residents while enjoying a fulfilling career in the beautiful Teignbridge area.
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Contact Detail:

Teign Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Housing Officer

✨Tip Number 1

Network like a pro! Reach out to current or former Community Housing Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Teign Housing.

✨Tip Number 2

Show your passion for community living! When you get the chance to chat with hiring managers, share your ideas on how to improve community engagement and make homes better for residents. It’ll show you’re not just looking for a job, but you genuinely care.

✨Tip Number 3

Prepare for the interview by researching Teign Housing’s values and mission. Think about how your personal values align with theirs and be ready to discuss specific examples from your past that demonstrate this alignment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Teign Housing.

We think you need these skills to ace Community Housing Officer

Community Engagement
Customer Service
Problem-Solving Skills
Communication Skills
Project Management
Housing Policy Knowledge
Conflict Resolution
Team Collaboration
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Community: When writing your application, let your enthusiasm for community housing shine through. We want to see how much you care about creating great places to live and how your values align with our mission at Teign Housing.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Community Housing Officer role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit for our team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications and motivations.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Teign Housing

✨Know Your Community

Familiarise yourself with the local area and the specific challenges residents face. Being able to discuss community issues and how you can contribute to improving them will show your genuine interest in the role.

✨Highlight Relevant Experience

Prepare examples from your past work that demonstrate your skills in housing management, community engagement, or conflict resolution. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Showcase Your Passion for Social Housing

Express your enthusiasm for providing quality homes and supporting residents. Share any personal experiences or motivations that drive your commitment to social housing, as this will resonate with the interviewers.

✨Ask Insightful Questions

Prepare thoughtful questions about Teign Housing's initiatives, future projects, or community involvement. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.

Community Housing Officer
Teign Housing
Location: Newton Abbot

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