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- Tasks: Support residents in living independently and ensure their wellbeing through proactive engagement.
- Company: Teign Housing, a purpose-driven organisation creating vibrant communities.
- Benefits: 25 days' annual leave, flexible hours, and a supportive work culture.
- Other info: Join a dynamic team dedicated to improving housing in Devon.
- Why this job: Make a real impact on people's lives while building rewarding relationships.
- Qualifications: Experience in customer-facing roles and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
At Teign Housing, we are driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter. We don’t just offer housing - we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.
Why work with us?
- Be part of a purpose-led organisation making a real impact
- Join a supportive, forward-thinking team
- Enjoy career flexibility, growth, and meaningful work
We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we would love to hear from you.
We are now looking for a talented and proactive Community Housing Advisor to join our dynamic team. Bring your skills, your ideas, your drive and help us shape the future of housing in Devon.
About the Community Housing Advisor role:
Taking responsibility for your own portfolio of properties, you will ensure that we effectively deliver our Independence Wellbeing Service to help our residents get the most out of life. Identifying tenants' needs and involving external agencies as required, to help them to continue living independently and maximise their dignity and self-worth. You will conduct health and safety inspections, report maintenance defects, complete risk assessments and undertake welfare checks to ensure our residents' safety.
Contract and hours: Permanent, part-time, 18.5 hours per week.
About you:
We will look to you to operate proactively, making visits or calls whenever necessary, so we are seeking an empathetic individual with plenty of initiative and proven ability to get results without direct supervision. You should be experienced in customer-facing roles, passionate about working with older and vulnerable people, and capable of maintaining detailed and accurate records. Knowledge of tenancy management and the benefits system would be advantageous but it’s your ability to bring people and agencies together to deliver long-term solutions that will matter most.
Benefits:
As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. You can also expect to enjoy an excellent benefits package, including: 25 days' annual leave.
Community Housing Advisor in Buckland employer: Teign Housing
Contact Detail:
Teign Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Advisor in Buckland
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Teign Housing and understanding their mission. Be ready to discuss how your skills align with their goal of creating communities and supporting residents. Show them you're not just looking for a job, but a chance to make a real impact!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and working with vulnerable populations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Teign Housing. Let’s get you that Community Housing Advisor role!
We think you need these skills to ace Community Housing Advisor in Buckland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Community Housing Advisor role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: Let your enthusiasm for building communities shine through in your application. Share specific examples of how you've made a positive impact in previous roles, especially when working with vulnerable individuals.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us see your potential quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can be sure it reaches us without any hiccups, and you'll get all the latest updates about your application status.
How to prepare for a job interview at Teign Housing
✨Know Your Community
Before the interview, take some time to research Teign Housing and its mission. Understand their commitment to creating communities and how they support residents. This will help you align your answers with their values and show that you're genuinely interested in making a difference.
✨Show Empathy and Initiative
As a Community Housing Advisor, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and support for vulnerable individuals. Highlight situations where you took the initiative to solve problems or improve someone's living conditions.
✨Familiarise Yourself with Relevant Systems
Brush up on your knowledge of tenancy management and the benefits system. Being able to discuss these topics confidently will show that you’re prepared and understand the complexities of the role. If you have any specific experiences related to these areas, be ready to share them.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the Independence Wellbeing Service, or how they measure success in this role. This not only shows your interest but also helps you determine if this is the right fit for you.