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- Tasks: Manage customer accounts, lead renewal conversations, and drive revenue growth.
- Company: Join a rapidly growing SaaS company in the logistics industry.
- Benefits: Earn a competitive salary with uncapped commission and 25 days' leave.
- Other info: Enjoy a hybrid work environment with great office amenities and career development opportunities.
- Why this job: Make a real impact on business growth while building strong customer relationships.
- Qualifications: Sales experience and excellent communication skills are preferred.
The predicted salary is between 40000 - 40000 £ per year.
Are you a driven sales professional who thrives on building relationships, closing deals, and growing revenue from existing customers? Join us as a Revenue Retention Executive and become a key part of our dynamic revenue team. You will take ownership of your own portfolio of accounts, leading renewal conversations, driving engagement, and unlocking new revenue opportunities.
This is an exciting opportunity for someone who enjoys consultative selling, managing customer relationships, and earning uncapped commission while making a real impact on business growth.
About Us: Transport Exchange Group is a rapidly growing software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business.
Role Responsibilities:
- Manage and grow a portfolio of customer accounts, owning the end-to-end renewal and retention process.
- Lead renewal conversations, negotiating commercial terms and confidently handling objections.
- Identify and deliver upsell and cross-sell opportunities to drive revenue growth.
- Proactively engage customers to increase usage, satisfaction, and long-term retention.
- Use a consultative sales approach to understand customer needs and position solutions effectively.
- Build strong, long-term relationships and deliver an exceptional customer experience.
- Identify churn risks early and implement proactive retention strategies.
- Accurately forecast revenue and manage pipeline activity using CRM systems.
- Collaborate with internal teams to resolve issues and support customer success.
- Achieve and exceed monthly, quarterly, and annual revenue targets.
Role Requirements:
- Proactive, resilient, and results-driven mindset.
- Excellent communication and relationship-building skills.
- Strong objection handling, negotiation, and closing ability.
- Experience in sales, retention, account management, or customer-facing roles (preferred).
- Commercially minded with a consultative selling approach.
- Comfortable working towards revenue targets and KPIs.
- Highly organised with strong time management skills.
- Experience using CRM systems (HubSpot or similar preferred).
Bilingual Advantageous
Don’t meet all the requirements? We encourage you to apply even if you don’t meet all the criteria. Research indicates that women are often more hesitant to apply if they don’t feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.
What we can offer you:
- Salary from £40,000 per annum.
- Uncapped commission scheme with strong earning potential.
- 25 days’ paid annual leave plus bank holidays.
- Great pension scheme.
- Company Events and social activities.
- Private Medical Insurance.
- Life Assurance.
- Employee Assistance Programme.
- Continuous Professional Development (including PRINCE2 Agile and Six Sigma Certifications).
Working Conditions: This role is hybrid, with 3-4 days a week based in our spacious office in London Kings Cross, a 5-minute walk from the mainline train station. Our office amenities include fresh fruits, a coffee machine, snacks, and a stocked fridge.
Additional information: If you require reasonable adjustments for your application or during the review process, please contact our HR team. Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.
Join us in shaping the future of transportation and logistics, and accelerate your sales career with uncapped earning potential. Apply now!
Revenue Retention Executive employer: TEG.tech
Contact Detail:
TEG.tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Retention Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to sell yourself. Prepare a short, engaging summary of your experience and what you bring to the table. This will help you stand out in conversations and interviews.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Revenue Retention Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Revenue Retention Executive role. Highlight your sales achievements, relationship-building skills, and any experience with CRM systems to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about sales and how you can contribute to our team. Share specific examples of how you've successfully managed customer accounts or driven revenue growth in the past.
Showcase Your Consultative Selling Skills: In your application, emphasise your consultative selling approach. We want to see how you understand customer needs and position solutions effectively, so don’t hold back on sharing relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about your future with us!
How to prepare for a job interview at TEG.tech
✨Know Your Portfolio
Before the interview, take some time to research and understand the types of accounts you might be managing. Familiarise yourself with common challenges in the logistics and transportation industry, as well as potential upsell opportunities. This will help you demonstrate your consultative selling approach during the interview.
✨Master Objection Handling
Prepare for common objections you might face when discussing renewals or upselling. Think about how you would respond to concerns about pricing or service satisfaction. Practising these scenarios can boost your confidence and show the interviewer that you're ready to handle real-life situations.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've successfully built and maintained customer relationships in the past. Highlight specific instances where your communication skills led to increased customer satisfaction or retention. This will illustrate your ability to deliver an exceptional customer experience.
✨Familiarise Yourself with CRM Systems
Since the role involves managing pipeline activity using CRM systems, brush up on your knowledge of tools like HubSpot. If you have experience with similar platforms, be prepared to discuss how you've used them to forecast revenue and track customer interactions effectively.