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- Tasks: Manage customer accounts, lead renewal conversations, and drive revenue growth.
- Company: Join a rapidly growing SaaS company in the logistics and transportation sector.
- Benefits: Earn a competitive salary with uncapped commission and enjoy 25 days of paid leave.
- Other info: Work in a vibrant office with great amenities and opportunities for professional development.
- Why this job: Make a real impact on business growth while building strong customer relationships.
- Qualifications: Sales experience and excellent communication skills are preferred.
The predicted salary is between 40000 - 40000 £ per year.
Are you a driven sales professional who thrives on building relationships, closing deals, and growing revenue from existing customers? Join us as a Revenue Retention Executive and become a key part of our dynamic revenue team. You will take ownership of your own portfolio of accounts, leading renewal conversations, driving engagement, and unlocking new revenue opportunities. This is an exciting opportunity for someone who enjoys consultative selling, managing customer relationships, and earning uncapped commission while making a real impact on business growth.
About Us: Transport Exchange Group is a rapidly growing software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business.
Role Responsibilities:
- Manage and grow a portfolio of customer accounts, owning the end-to-end renewal and retention process.
- Lead renewal conversations, negotiating commercial terms and confidently handling objections.
- Identify and deliver upsell and cross-sell opportunities to drive revenue growth.
- Proactively engage customers to increase usage, satisfaction, and long-term retention.
- Use a consultative sales approach to understand customer needs and position solutions effectively.
- Build strong, long-term relationships and deliver an exceptional customer experience.
- Identify churn risks early and implement proactive retention strategies.
- Accurately forecast revenue and manage pipeline activity using CRM systems.
- Collaborate with internal teams to resolve issues and support customer success.
- Achieve and exceed monthly, quarterly, and annual revenue targets.
Role Requirements:
- Proactive, resilient, and results-driven mindset.
- Excellent communication and relationship-building skills.
- Strong objection handling, negotiation, and closing ability.
- Experience in sales, retention, account management, or customer-facing roles (preferred).
- Commercially minded with a consultative selling approach.
- Comfortable working towards revenue targets and KPIs.
- Highly organised with strong time management skills.
- Experience using CRM systems (HubSpot or similar preferred).
- Bilingual Advantageous.
Don’t meet all the requirements? We encourage you to apply even if you don’t meet all the criteria. Research indicates that women are often more hesitant to apply if they don’t feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.
What we can offer you:
- Salary from £40,000 per annum.
- Uncapped commission scheme with strong earning potential.
- 25 days’ paid annual leave plus bank holidays.
- Great pension scheme.
- Company Events and social activities.
- Private Medical Insurance.
- Life Assurance.
- Employee Assistance Programme.
- Continuous Professional Development (including PRINCE2 Agile and Six Sigma Certifications).
Working Conditions:
This role is 4 days a week based in our spacious office in London Kings Cross, a 5-minute walk from the mainline train station. Our office amenities include fresh fruits, a coffee machine, snacks, and a stocked fridge.
Additional information:
If you require reasonable adjustments for your application or during the review process, please contact our HR team. Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.
Join us in shaping the future of transportation and logistics, and accelerate your sales career with uncapped earning potential. Apply now!
Revenue Retention Executive in London employer: TEG.tech
Contact Detail:
TEG.tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Retention Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, know their products, and understand their customer base. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Whether it’s handling objections or negotiating terms, role-playing with a friend can help you feel more confident. The better you can articulate your value, the more likely you are to impress during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Revenue Retention Executive in London
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience and any successes you've had in retaining customers. We want to see how you’ve built relationships and closed deals in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Revenue Retention Executive role. We love seeing candidates who put in the effort!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s proactive and resilient, so don’t be afraid to share your unique approach to sales and customer engagement!
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TEG.tech
✨Know Your Portfolio
Before the interview, take some time to research the company’s existing customer base and their needs. Understanding the types of accounts you’ll be managing will help you speak confidently about how you can drive engagement and retention.
✨Master Objection Handling
Prepare for common objections you might face during renewal conversations. Think of specific examples from your past experiences where you successfully turned objections into opportunities. This will showcase your negotiation skills and resilience.
✨Showcase Your Consultative Selling Skills
Be ready to discuss how you’ve used a consultative approach in previous roles. Share stories that highlight your ability to understand customer needs and position solutions effectively, as this aligns perfectly with the role's requirements.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is preferred, brush up on your knowledge of HubSpot or similar platforms. Be prepared to discuss how you’ve used these tools to manage pipelines and forecast revenue in your previous roles.