At a Glance
- Tasks: Monitor and manage AWS/Cloud environments, troubleshoot issues, and develop automation tools.
- Company: Join Ticketek Entertainment Group, a leader in live experiences and fan engagement.
- Benefits: Competitive salary, flexible working locations, and opportunities for professional growth.
- Other info: Work in a collaborative environment with excellent career advancement opportunities.
- Why this job: Be part of a dynamic team making live events unforgettable through technology.
- Qualifications: Experience with cloud environments and strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
About Ticketek Entertainment Group
Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, we make life better live!
About the Role
We are hiring two System Engineers to join TEG's growing Technology department. In this role, you will be responsible for identifying and resolving issues in production and working with the wider engineering community to ensure we chase down and mitigate areas of risk. (Please note: Candidates can apply from our office locations in Bristol or London)
- Proactively monitoring and managing our AWS/Cloud production environments and reacting swiftly to prevent or reduce customer visible impact
- Escalation and communication of production issues to key stakeholders
- Troubleshooting, reproducing, and mitigating complex system and infrastructure issues within the AWS environment
- Incident management of high severity issues impacting our sites and services 24x7
- Developing and implementing automation and tooling (e.g., leveraging CloudFormation, Ansible, or Terraform) in collaboration with the Site Reliability Engineering team to improve cloud management processes
- Working on the engineering team backlog
- Supporting service prior to go-live through pre-launch reviews
- Providing technical support for internal products, requiring strong investigation, analysis, and resolution skills
- Monitoring and checking of systems
- Execution of daily system operations tasks, including maintenance and optimisation of the cloud infrastructure
- Deployment, configuration, and management of cloud-native or updated solutions, utilizing Gitlab CICD
As a member of our Technology team, you will be working closely with the Development team and business units to deliver a high level of support and service.
About You
Essential experience
Cloud Engineer employer: TEG Pty Ltd
At Ticketek UK, we pride ourselves on being an exceptional employer that values customer service and teamwork. Our hybrid work model promotes a healthy work-life balance, while our vibrant London office fosters collaboration and innovation among employees. With ample opportunities for professional growth and a commitment to creating memorable experiences for fans, joining our team means being part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Cloud Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving AWS or automation tools like Terraform. We want to see what you can do, so make it easy for us to be impressed!
✨Tip Number 3
Prepare for the interview like it’s the Super Bowl! Research Ticketek Entertainment Group and understand their tech stack. We love candidates who can connect their experience with our needs, so come ready to chat about how you can tackle production issues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who want to make live experiences unforgettable.
We think you need these skills to ace Cloud Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Engineer role. Highlight relevant experience with AWS and any automation tools you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in the past. We’re all about finding solutions, so let us know how you’ve made an impact in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TEG Pty Ltd
✨Know Your Cloud Stuff
Make sure you brush up on your AWS knowledge before the interview. Be ready to discuss your experience with cloud environments, especially any hands-on work you've done with CloudFormation, Ansible, or Terraform. They’ll want to see that you can not only talk the talk but also walk the walk!
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled complex system issues in the past. Think about specific incidents where you had to troubleshoot and resolve problems quickly. This will demonstrate your ability to handle high-severity incidents and your proactive approach to incident management.
✨Communicate Like a Pro
Since you'll be escalating issues to key stakeholders, practice explaining technical concepts in simple terms. Being able to communicate effectively with both technical and non-technical team members is crucial, so think of ways to showcase your communication skills during the interview.
✨Get Familiar with the Company Culture
Research Ticketek Entertainment Group and understand their mission of enhancing live experiences. Tailor your answers to reflect how your values align with theirs. Showing that you’re not just a fit for the role but also for the company culture can really set you apart from other candidates.
