At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for passengers.
- Company: Join the dynamic team at Teesside International Airport.
- Benefits: Flexible working hours, company pension, and on-site parking.
- Other info: Opportunities for full-time, part-time, and casual positions available.
- Why this job: Be part of an exciting environment and make memorable experiences for travellers.
- Qualifications: GCSE education or Food Safety Level 2; previous hospitality experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Are you passionate about delivering excellent customer service in a fast-paced environment? Teesside International Airport is looking for enthusiastic and customer-focused
Food & Beverage Assistants to join our growing team.
We have a range of opportunities available, including full-time, part-time and casual positions , with both permanent and fixed-term contracts available.
As a Food & Beverage Assistant, you will play a key role in creating a welcoming experience for passengers and visitors.
From serving food and drinks to maintaining high standards of cleanliness and customer care, you’ll help deliver an exceptional airport experience.
Job Summary
We are looking for passionate and ambitious individuals to work as part of our Retail, Food & Beverage team.
Driving customer excellence throughout our expanding offering, you will lead by example, support business objectives, and promote the Airport’s vision and values.
- Full-time positions
- Part-time positions
- Casual positions
- Permanent and fixed-term contracts
Key Responsibilities
- Deliver a first-class passenger experience while supporting the growth of our retail, food and beverage offering.
- Provide front-of-house retail, bar and table service, taking passenger orders and serving food and drinks.
- Prepare hot and cold food items in line with company standards.
- Operate tills and process transactions accurately.
- Maintain excellent standards of cleanliness, presentation and hygiene.
- Ensure food safety and environmental health practices are followed at all times.
- Develop a strong knowledge of our retail, food and beverage products and actively upsell to customers.
- Support colleagues to ensure smooth day-to-day operations and excellent customer service.
Experience & Skills
- Educated to GCSE level or hold a Food Safety Level 2 qualification.
- Previous experience within a retail, food and beverage environment.
- Strong customer service skills with a friendly and professional approach.
- Ability to remain calm and effective in challenging situations.
- Strong understanding of food handling and hygiene standards.
- Ability to work as part of a team and lead by example.
- Experience in a similar hospitality environment.
- Experience working within the aviation sector.
- Awareness of environmental health guidelines and compliance requirements.
- Company pension
- On-site parking
- Working Pattern
Applicants must be flexible and available to work
- Bank holidays
- Various shifts as required by the business
Join Teesside International Airport and be part of a team dedicated to delivering outstanding service and memorable experiences for every passenger.
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Food & Beverage Assistant employer: Teesworks
The Education Training Collective is an outstanding employer that fosters a collaborative and inclusive work culture, offering generous annual leave, a robust Local Government Pension Scheme, and a commitment to employee wellbeing with dedicated days off and access to health programmes. Located in the vibrant Tees Valley, we provide opportunities for professional growth and development within a supportive environment, making it an ideal place for HR professionals to thrive and make a meaningful impact in education and community services.
