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- Tasks: Deliver excellent customer service in a busy admissions team.
- Company: Join the inspiring and supportive community at Teesside University.
- Benefits: Enjoy 25 days holiday, hybrid working, and discounts with 350+ retailers.
- Why this job: Make a real difference for students while developing your career.
- Qualifications: Passion for customer service and teamwork skills required.
- Other info: Flexible hours and opportunities for personal development await you.
The predicted salary is between 22600 - 26400 £ per year.
We are looking for someone who is passionate about delivering excellent customer service and would put our enquirers, applicants and students first. Working as part of our central admissions team, across UK and international admissions, delivering a professional and customer focussed admissions service. If reading the job description and person specification, this sounds like the perfect role for you and you feel you would thrive working as part of a busy team, we would love to hear from you.
Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.
What we offer you:
- A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years' service respectively, plus bank holidays - Additional leave over the Christmas and New Year period during the Christmas closure
- Special leave to support a range of circumstances
- Hybrid working arrangements: 60 percent On Campus and 40 percent Working from home
- Flexi time scheme
- A variety of provision to support staff with personal development and recognition
- A range of family friendly benefits
- An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources
More information about our benefits and an employee benefits brochure can be found here.
The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory DBS disclosure from the Disclosure and Barring Service is required as part of our clearance procedures.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for University sponsorship under the Skilled Worker visa route.
If you are shortlisted, your interview will take place in person. Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy. Interviews will take place on 17 March 2026.
Please note that we are advertising this vacancy on other websites but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University.
Assistant Administrator in Middlesbrough employer: Teesside University
Contact Detail:
Teesside University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Administrator in Middlesbrough
✨Tip Number 1
Get to know the company! Research Teesside University and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of Team Teesside.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and feel comfortable. A smart outfit can give you that extra boost of confidence when you walk into the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Administrator in Middlesbrough
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. Make sure you understand what we're looking for in an Assistant Administrator. Tailor your application to highlight how your skills and experiences match our needs.
Show Your Passion for Customer Service: Since we’re all about delivering excellent customer service, make sure to showcase your passion for helping others. Share specific examples of how you've gone above and beyond to support customers or colleagues in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply directly through our website! This ensures your application gets to us without any hiccups. Plus, it shows you're serious about joining Team Teesside. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Teesside University
✨Know the Role Inside Out
Make sure you thoroughly understand the Assistant Administrator role and its responsibilities. Familiarise yourself with the job description and person specification, so you can confidently discuss how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to explain how you prioritise their needs and ensure a positive experience.
✨Prepare for Team Dynamics
As part of a busy team, it’s essential to demonstrate your ability to work collaboratively. Think of instances where you’ve successfully worked in a team setting, and be prepared to discuss how you contribute to a supportive and inspiring environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the admissions process or the team culture at Teesside University. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.