Fundraising Officer Role - Events, Challenges & Community Fundraising

This is an exciting opportunity to join Teesside Minds growing fundraising team as a Fundraising Officer at a key time in our teams development. Youll play a pivotal role, helping to ensure Teesside Minds fundraising income continues to grow and raising awareness of our work. Focusing largely on our events, challenges and community fundraising, youll be responsible for growing income from these streams, building on our existing portfolio and developing new events, initiatives and opportunities for more people to support us.

Main duties of the job

• Youll be responsible for the organisation and delivery of our existing events such as Bark In The Park and developing new events.
• Youll also manage fundraisers in our portfolio of exciting challenge-based events such as Middlesbrough Half Marathon and Total Warrior, seeking out new challenge opportunities to grow income from this stream.
• Youll support our community fundraising, providing an exceptional supporter journey for our fundraisers and representing Teesside Mind at community events and talks to share key messages, raise awareness and inspire support.

Do you have the knowledge, skills and personal qualities to do this job well? If you can answer yes to the questions below then wed love to hear from you:

• Do you share our values and passion for improving mental health on Teesside and empowering people to live full and happy lives?
• Are you ready to help generate funds to secure our services in the long term?
• Do you enjoy building relationships and supporting people to achieve a goal?
• Can you inspire and motivate others to make a difference?
• Do you enjoy being hands-on, organising events and activities and have a good eye for detail?
• Are you committed to Teesside Minds values and aims?
• Are you committed to treating everyone with respect, dignity and fairness?

About us

Were proud to have directly helped 27,000 local people this last year, more than weve ever supported. Weve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways. We believe everyone has the right to enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.

Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it’s only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We’re dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.

Job responsibilities

• Supporting the Fundraising Manager in delivering Teesside Minds fundraising strategy, ensuring alignment with the wider brand and marketing objectives.
• Acting as the first point of contact for fundraising enquiries, providing excellent donor care and stewardship.
• Building and maintaining strong relationships with community groups, individuals, and volunteers to support their fundraising efforts.
• Delivering an exceptional supporter experience through various communication channels including phone, email, social media, written correspondence, and face-to-face meetings.
• Supporting the delivery of our schools programme events such as Mental Elf and Colour Runs when needed.
• Working collaboratively with internal teams and external partners to maximise fundraising impact and ensure consistent messaging.
• Ensuring accurate and timely data entry into the SRM system, maintaining records of fundraising activity, volunteers, and supporter interactions.
• Adhering to all legal and regulatory requirements, including the Fundraising Regulators Code of Practice and internal policies and procedures.

This job description is a guide and not an exhaustive list of all responsibilities the postholder may have over time.

Person Specification

• Other Personal Qualities

• Demonstrates a commitment to understanding Teesside Minds audiences and delivering memorable fundraising experiences through excellent stewardship.
• Acts with integrity and with a respectful, fair, and inclusive approach.
• Shows resilience, initiative and tenacity with a proactive and creative approach to problem-solving.
• Comfortable with hands-on event delivery including outdoors.
• Enjoys working as part of a team and developing new skills.
• Willingness to work occasional evenings or weekends for events.

• Knowledge

• Understanding of fundraising principles and donor stewardship.
• Awareness of the Fundraising Regulators Code of Practice and relevant legal requirements.
• Knowledge of the mental health sector or charity landscape in Teesside.

• Experience & Qualifications

• Experience in a fundraising, engagement, or similar people-facing role.
• Experience of community and/or event fundraising.
• Experience of working collaboratively to achieve goals.
• Experience of record keeping.
• GCSE English and Maths grade C/4 or above.
• Educated to A-level standard.
• Experience working with CRM systems or supporter databases.
• Experience working with volunteers.
• First Aid at Work certificate.
• Mental Health First Aider.
• Excellent interpersonal skills to build authentic relationships.
• Strong written and verbal communication skills.
• Excellent presentation skills comfortable delivering presentations to a wide age range of audiences in a confident and engaging manner.
• Strong influencing skills to encourage supporters to exceed fundraising targets and do more for Teesside Mind.
• Strong organisational and project management skills able to work professionally and efficiently across multiple priorities and to deadlines.
• Ability to motivate and inspire others to exceed fundraising targets.
• High level of accuracy and attention to detail.
• Good IT skills (MS Office, Mailchimp, CRM systems, social media) with the ability to adapt to and use new technologies.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.