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- Tasks: Engage with customers, handle payments, and promote Gift Aid as a Cash Desk Volunteer.
- Company: Teesside Hospice, dedicated to making a positive impact in the community.
- Benefits: Enjoy a 20% discount, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours with a minimum commitment of 2 hours per week.
- Why this job: Make a difference while gaining valuable experience and skills in a friendly environment.
- Qualifications: Friendly, reliable, and eager to contribute; no prior experience needed.
Cash Desk Volunteer – Teesside Hospice
Accountability: Deputy Head of Retail and Head of Retail
Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton, Stokesley, Thornaby, and Yarm
Time Commitment: Shops generally open 9am to 4.30pm Monday to Saturday. Minimum of 2 hours per week preferred, discussed with Shop Manager.
DBS Check needed? No
Age Requirements: From 14 years old plus
Role Summary: As a volunteer cashier, you will be at the heart of our operations, engaging with customers, handling payments, and expressing gratitude to donors.
Key Responsibilities:
- Engaging with customers and providing excellent service
- Answering questions from customers, donors, and supporters
- Collaborating with fellow volunteers to ensure efficient operations
- Operating the till and handling payments
- Assisting with administrative tasks and reception duties
- Promoting Gift Aid
- Implementing add-on sales strategies
Benefits:
- 20% discount on purchases made at our shop
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if volunteering for more than 5 hours per day
- Access to discounts with other retailers and companies
If you’re friendly, reliable, and eager to contribute to our cause, we’d love to have you join our team!
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Volunteer Retail Assistant Cash Desk Volunteer in Middlesbrough employer: Teesside Hospice
Contact Detail:
Teesside Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant Cash Desk Volunteer in Middlesbrough
✨Tip Number 1
Get to know the organisation! Before you step into that shop, do a bit of research on Teesside Hospice. Understanding their mission and values will help you connect with the team and show your genuine interest during your chat.
✨Tip Number 2
Practice your customer service skills! As a Cash Desk Volunteer, you'll be engaging with customers all day. Think about how you can make their experience memorable – a friendly smile and a warm greeting go a long way!
✨Tip Number 3
Be ready to showcase your teamwork! You'll be collaborating with other volunteers, so think of examples from your past experiences where you've worked well in a team. This will highlight your ability to contribute positively to the shop environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you're tech-savvy and keen to join our community at Teesside Hospice.
We think you need these skills to ace Volunteer Retail Assistant Cash Desk Volunteer in Middlesbrough
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or teamwork experiences that relate to being a Cash Desk Volunteer – it’ll make you stand out!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and keep your sentences clear. This helps us quickly see why you’d be a great fit for the role without wading through too much info.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Teesside Hospice
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Cash Desk Volunteer entails. Familiarise yourself with the responsibilities like operating the till and engaging with customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service. Be ready to share how you handled inquiries or resolved issues, as this will demonstrate your ability to connect with customers effectively.
✨Be Prepared to Discuss Teamwork
Collaboration is key in this role, so be prepared to talk about your experience working in teams. Think of specific instances where you worked well with others, especially in a volunteer or retail setting, and how you contributed to a positive team environment.
✨Express Your Passion for the Cause
Teesside Hospice values individuals who are eager to contribute to their mission. Make sure to convey your enthusiasm for volunteering and how you can positively impact the community through this role. A genuine passion can set you apart from other candidates!