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- Tasks: Lead our superstore, driving performance and ensuring top-notch customer service.
- Company: Join Teesside Hospice, a compassionate community dedicated to making a difference.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a supportive team that values empathy, respect, and teamwork.
- Why this job: Make a real impact in people's lives while developing your career in retail management.
- Qualifications: Experience in retail management and a passion for exceptional customer service.
The predicted salary is between 28000 - 29585 £ per year.
Hours: 37.5 hours per week (Job Share and/or flexible working will be considered) (Includes weekend working)
Salary: £28,000-£29,585 (Subject to ongoing pay review)
Department: Retail
Location: Portrack Lane, Stockton-on-Tees
Responsible for overseeing our superstore. The primary role is to drive performance, ensure operational excellence, and support Superstore managers in delivering the highest standards of customer service and profitability.
You will support the Head & Deputy Head of Retail in maximising the sales and profit potential of the Superstore, ensuring all departments/categories operate legally, safely, efficiently, and always adhere to the charity’s policies and procedures. You may also provide management cover for any of the shops when required to cover for sickness, holidays, and days off.
As part of the Retail Management Team, you will report directly to the Deputy Head of Retail and have full authority to deal with all day-to-day trading and personnel issues within our superstore.
At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.
People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.
Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We’re there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.
Closing date for applications is 2nd March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. This role requires a DBS check. We will do this for you.
Superstore Manager in London employer: Teesside Hospice Trading Trading Limited
Contact Detail:
Teesside Hospice Trading Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superstore Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Teesside Hospice on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the charity’s values and mission. We want to see how your skills align with our compassionate approach to care. Think of examples from your past that showcase your accountability and teamwork.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing how you can drive performance and support our superstore managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Teesside Hospice.
We think you need these skills to ace Superstore Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Superstore Manager role. We want to see how you can drive performance and support our team in delivering top-notch customer service.
Showcase Your Values: At Teesside Hospice, our values are key! Be sure to reflect on how you embody compassion, accountability, and teamwork in your application. We’re looking for someone who shares our commitment to making a difference in people’s lives.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and achievements shine through without unnecessary fluff. Remember, we want to know what makes you the best fit for us!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Teesside Hospice Trading Trading Limited
✨Know the Mission
Before your interview, take some time to understand Teesside Hospice's mission and values. They’re all about compassion, teamwork, and making a difference. Show that you resonate with these values and can contribute to their goal of providing exceptional care.
✨Demonstrate Leadership Skills
As a Superstore Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can drive operational excellence in the superstore.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations where you had to manage staff, handle customer complaints, or ensure compliance with policies. Practising these scenarios will help you respond confidently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the superstore currently faces, or opportunities for professional growth. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.