At a Glance
- Tasks: Support our sales team by providing exceptional customer service and managing sales records.
- Company: Join a dynamic company focused on delivering top-notch service to clients.
- Benefits: Enjoy 28 days of paid holidays and a supportive work environment.
- Other info: Ideal for detail-oriented individuals looking to grow in a fast-paced environment.
- Why this job: Be the first point of contact for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and a customer-first mindset are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are currently seeking a Sales Administrator to support our sales team in delivering exceptional service to our clients. In this role, you will be the first point of contact for our customers, providing information and assistance both online and offline. Your administrative skills will be crucial in organizing and maintaining our sales records, invoicing, and other related duties. This position is ideal for a detail-oriented individual with strong communication skills and a customer-first mindset.
Responsibilities
- Customer Service: Greet customers and provide excellent customer service, including answering questions and offering information about our services.
- Enquiries Handling: Address customer enquiries through phone, email, and face-to-face interactions.
- Sales Order Management: Organize, collect, and file sales orders proficiently using electronic filing systems.
- Invoicing and Paperwork: Generate invoices and manage all necessary paperwork for sales transactions.
- Customer Follow-up: Contact customers via phone or email to answer queries and obtain missing information.
- Feedback Management: Direct customer feedback to appropriate departments for action and improvement.
- Sales Reports: Develop and present sales figures and reports to senior sales management.
- Administrative Support: Assist the sales department with any additional administrative tasks as assigned.
Qualifications
- A degree is an advantage but not necessary.
- Good standard of spoken English is required.
- Strong social and communication skills.
- Solid commercial acumen.
- Outstanding written and verbal communication skills.
Benefits
- 28 days paid holidays for first 3 years.
Sales Administrator employer: Teesside Homes Limited
Join our dynamic team as a Sales Administrator, where you will play a pivotal role in delivering exceptional service to our clients. We pride ourselves on fostering a supportive work culture that values detail-oriented individuals and offers ample opportunities for professional growth. With 28 days of paid holidays in your first three years and a commitment to employee development, we ensure that our team members thrive both personally and professionally in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re proactive and appreciative of the opportunity.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:Since strong communication is key for the Sales Administrator role, make sure your application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to engage with customers effectively.
Be Detail-Oriented:As a detail-oriented individual, your application should mirror that quality. Double-check for any typos or errors, and ensure that all your information is organised and easy to read. This will show us you’re the right fit for maintaining our sales records!
Highlight Relevant Experience:Even if you don’t have direct experience as a Sales Administrator, think about any roles where you’ve provided customer service or handled administrative tasks. We want to see how your past experiences can translate into this new role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Teesside Homes Limited
✨Know Your Customer Service Basics
Since the role revolves around customer interaction, brush up on your customer service skills. Think about examples from your past experiences where you provided excellent service or resolved a tricky situation. This will show that you understand the importance of a customer-first mindset.
✨Familiarise Yourself with Sales Processes
Get to grips with basic sales order management and invoicing processes. You don’t need to be an expert, but having a solid understanding will help you answer questions confidently and demonstrate your readiness to support the sales team effectively.
✨Prepare for Common Questions
Anticipate questions related to handling enquiries and managing feedback. Prepare specific examples that highlight your communication skills and ability to handle various customer scenarios. This will help you stand out as a detail-oriented candidate.
✨Showcase Your Organisational Skills
As a Sales Administrator, organisation is key. Be ready to discuss how you manage your time and keep track of tasks. You might even want to bring along a sample of your organisational methods, like a planner or digital tool, to illustrate your approach.
