Business Operations Officer

Business Operations Officer

Full-Time On-site
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Teesside International Airport is at an exciting stage of growth and development, creating new opportunities across the business. We are looking for a highly organised and proactive Operations & Executive Support Administrator to provide vital support to both our Executive Support and Airport Operations teams.

This is a diverse and rewarding role that sits at the heart of the airport operation. You will play a key part in ensuring the smooth running of business activities by coordinating meetings, managing regulatory documentation, supporting compliance and audit processes, assisting with projects and providing day-to-day administrative support across the organisation.

Working closely with senior managers, operational teams and departments across the airport, you will help maintain the high standards of governance, safety, customer service and operational excellence that keep the airport running successfully.

If you enjoy variety, thrive in a fast-paced environment and take pride in delivering exceptional organisational support, we’d love to hear from you.

What you’ll be doing

As Operations & Executive Support Administrator, you will:

Executive Support & Administration

  • Provide professional administrative support to Executive Support and Airport Operations functions.
  • Coordinate meetings, diaries, agendas and documentation for senior managers and operational teams.
  • Produce accurate meeting minutes and action logs.
  • Manage incoming enquiries, correspondence and office administration activities.
  • Deliver a professional front-of-house service, welcoming visitors and supporting meeting arrangements.
  • Coordinate meeting room bookings and facilities requirements.

Regulatory & Compliance Support

  • Organise and administer Civil Aviation Authority (CAA) regulatory meetings and governance forums.
  • Maintain and update operational and regulatory documentation, including the Aerodrome Manual and associated records.
  • Ensure document control procedures are maintained in line with regulatory and organisational requirements.
  • Support the preparation and delivery of internal and external audits.
  • Complete compliance checks, reporting requirements and administrative actions as required.
  • Assist in the management of safety reporting processes and documentation.

Operations & Project Support

  • Work closely with the Airport General Manager, Airport Operations Director and Heads of Department to support key business activities.
  • Assist with operational projects and cross-functional initiatives.
  • Provide additional support during periods of increased operational demand.
  • Help coordinate business improvement activities and process enhancements.
  • Support business continuity through flexible working across operational areas where required.
  • Process purchase orders and financial administration accurately and efficiently.
  • Support procurement activities and supplier administration.
  • Monitor and replenish office supplies and equipment.

What we’re looking for

  • Previous experience in an administrative, executive support or business support role.
  • Excellent organisational and time management skills.
  • Strong written and verbal communication skills.
  • Experience coordinating meetings and producing accurate minutes.
  • Excellent attention to detail and document management skills.
  • Ability to manage competing priorities and work independently.
  • Strong IT skills, including Microsoft Office applications.
  • A professional and customer-focused approach.
  • Ability to handle confidential information with discretion.
  • Experience working within a regulated or compliance-driven environment.
  • Knowledge of document control processes.
  • Experience supporting audits, governance activities or operational projects.
  • Experience within aviation, transport, logistics or a similar operational environment.
  • Understanding of health and safety and compliance requirements.

At Teesside Airport, you’ll have the opportunity to contribute directly to the success of one of the UK’s fastest-growing regional airports.

You’ll work alongside experienced professionals from across the business, gaining exposure to executive support, airport operations, compliance, governance and project delivery. No two days are the same, making this an excellent opportunity for someone looking to develop a broad range of skills and build a long‑term career within aviation and business operations.

Additional Information

  • The role will require flexibility to support the needs of the business and airport operation.
  • Some shift working may be required.
  • The successful candidate will be expected to comply with all company policies, safety procedures and regulatory requirements.
  • Training and development opportunities will be provided to support ongoing professional growth.

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Contact Details:

Teesside Freeport Recruitment Team