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- Tasks: Join our team to maintain a clean and supportive environment for patients and staff.
- Company: Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Part-time hours with opportunities for extra shifts and professional development.
- Why this job: Make a real difference in patient care while working in a compassionate team.
- Qualifications: Experience in cleaning and catering, with a passion for customer service.
- Other info: Flexible shifts available; must have the Right to Work in the UK.
The predicted salary is between 20000 - 28000 £ per year.
Go back Tees Esk and Wear Valleys NHS Foundation Trust
Housekeeper
The closing date is 09 November 2025
Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper (part time – 11.25 Hours ) within the Trusts Hotel Services Team.
The post holder will be based at Enterprise House, Spennymoor and will be required to work shifts Monday-Friday.
You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities setting is essential. Also, the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We\’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won\’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
- Good understanding of confidentiality
Skills
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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Housekeeper employer: Tees Esk and Wear Valleys NHS Foundation Trust
Contact Detail:
Tees Esk and Wear Valleys NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the Trust! Research Tees Esk and Wear Valleys NHS Foundation Trust, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Having a chat with someone already in the Trust can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping and patient care. Think about scenarios where you've demonstrated your skills and how you can contribute to creating a clean and supportive environment for patients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Trust and ready to take the next step in your career.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, make sure to highlight your enthusiasm for patient care. We want to see how you put patients at the heart of everything you do, so share any relevant experiences that showcase your commitment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Housekeeper role. Mention specific skills and experiences that align with the job description, like your cleaning experience or customer service skills.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Tees Esk and Wear Valleys NHS Foundation Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeper within the Trust. Familiarise yourself with the cleaning and catering services you'll be providing, and think about how your past experiences align with these duties.
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for patient care. Share examples of how you've put patients at the heart of your work in previous roles, especially in any mental health or learning disabilities settings.
✨Demonstrate Team Spirit
Since you'll be working in a multi-professional team, highlight your ability to collaborate effectively. Prepare to discuss times when you've worked well with others, showcasing your empathy and flexibility in challenging situations.
✨Prepare for Practical Questions
Expect questions about cleaning protocols, health and safety standards, and your experience with cleaning equipment. Brush up on your knowledge of COSHH and deep-cleaning procedures, as these are crucial for the role.
