At a Glance
- Tasks: Join our team to provide top-notch customer service and support sales administration.
- Company: A family-run business dedicated to excellent products and positive experiences.
- Benefits: Enjoy flexible working, health insurance, bonuses, and a supportive work environment.
- Other info: We value diversity and encourage applicants from all backgrounds.
- Why this job: Make a real difference in customer interactions while developing your skills.
- Qualifications: Friendly attitude, strong communication skills, and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
This role involves being part of our administration support team, ensuring that our customers in the UK and worldwide receive an excellent standard of service, and that everyone who comes into contact with us has a positive experience. Our values as a family business of providing excellent products and services, using technology to work in an efficient and productive way, and having a positive impact on all of our stakeholders, should be represented from first contact and throughout people’s time with us.
Key Responsibilities:
- Sales administration duties including enquiry and order processing and supporting digital marketing creation with content.
- Reception duties including diary arrangements, switchboard operation, greeting visitors and arranging hospitality, receiving and sorting post, ensuring all visitors and contractors adhere to H & S requirements.
- Assist with employee communications, the organising of events, apprentice training administration, employee wellbeing and HR administration tasks.
- Support other departments, the managing director, and senior team with general administration as required.
Person Specification:
- The ideal candidate for this role will have a warm, welcoming professional attitude at all times, with the ability to be approachable and friendly.
- Strict confidentiality and discretion is essential, along with the ability to demonstrate a high level of initiative and accuracy.
- Excellent written and verbal communication skills.
- Friendly, professional manner.
- Experience of data entry, accuracy and attention to detail.
- Professional attitude and appearance.
- Understanding of commercial sensitivity and staff confidentiality.
- Proactive in developing relationships and communicating with whole team and stakeholders.
- Experience in HR, wellbeing, employee engagement.
- Experience in photography or film for social media.
Rewards and benefits:
This is an on-site office-based position, based in North Skelton (near Saltburn-by-the-Sea), with benefits including subsidised canteen, flexible working, free parking, health insurance, life insurance, pension, compassionate leave, employee events, bonuses, cycle scheme, tech scheme, and 80% company sick pay. We support lifelong learning and continuous development of skills and knowledge.
Salary: Competitive
Monday – Thursday 8.30am – 4.30pm (half hour unpaid lunch break) Friday 8.30am – 2.00pm, or 2.30pm with half hour unpaid lunch break. Flexible working applies to this role: alternative hours may be proposed for consideration. Home working would not apply to this role.
Additional Information:
We strongly encourage candidates of all different backgrounds to apply. Each new person is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. Do you need any adjustments to be able to apply for this role? Let us have details.
Sales and Front Of House Administrator employer: Tees Components Limited
As a family-run business located in North Skelton, we pride ourselves on fostering a warm and inclusive work environment where every team member is valued. With a strong commitment to employee growth through continuous learning opportunities, competitive benefits such as health insurance and flexible working hours, and a focus on creating positive experiences for both customers and staff, we offer a rewarding workplace that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Front Of House Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they operate. This way, you can show them that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable. A smart appearance can make a great first impression, so choose an outfit that reflects the company's vibe while still being comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales and Front Of House Administrator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and friendly in your tone. Remember, we’re all about creating positive experiences!
Tailor Your Application:Make sure to tailor your application to the role of Sales and Front Of House Administrator. Highlight your relevant experience in administration, customer service, and any skills that align with our values. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tees Components Limited
✨Know the Company Values
Before your interview, take some time to understand the company's values and mission. Since this role is all about providing excellent service and having a positive impact, be ready to discuss how your personal values align with theirs.
✨Showcase Your Communication Skills
As a Sales and Front Of House Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it’s through written correspondence or face-to-face interactions. This will demonstrate your ability to engage with customers and colleagues alike.
✨Be Ready for Practical Scenarios
Expect to be asked about specific scenarios related to sales administration and customer service. Think of times when you’ve handled enquiries or processed orders efficiently. Practising these examples will help you articulate your experience clearly during the interview.
✨Dress the Part
Since this role involves being the first point of contact, your appearance matters. Dress professionally to make a great first impression. A smart outfit not only shows respect for the company but also boosts your confidence during the interview.
