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- Tasks: Lead training and development for our Youth Services team to support young people effectively.
- Company: Join Teenage Helpline, a passionate charity dedicated to improving young lives across the UK.
- Benefits: Enjoy professional growth, connect with like-minded peers, and access exclusive discounts for nonprofit workers.
- Why this job: Make a real impact while working remotely in a supportive and diverse team culture.
- Qualifications: 3 years of experience in training delivery; strong communication skills; IT proficiency required.
- Other info: We value diversity and encourage all applicants, even if you feel you're only a 75% match.
Here at Teenage Helpline we have grown a strong tightknitcommunity of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute significantly to the impact that we have as a charity on our direct beneficiaries regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peersupport network to young people right across the UK allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with. If successful you will be joining a growing team of diverse but likeminded individuals collaborating to increase the reach of the Charity and improve support provisions available to young people.All of our volunteers and employees are remote workers but that doesnt stop us keeping in touch and maintaining a strong positive culture amongst our whole team. About the role This is an exciting opportunity for a passionate individual to join the Teenage Helpline YouthServices Team reporting directly into the YouthServicesDirector. As Youth Services Training & Development Manager you will be responsible for developing key training and development material that equips our Youth Services team with the skills needed to offer services to young people at the highest possible standards. You will also be responsible in facilitating the delivery of all training and development programs and leading our existing MentorAcademy. This role will ensure that any individual within the Youth Services team is able to feel comfortable and confident to deliver their role to the standards expected as well as directly contributing to one of our charitable aims:ensuring that young people working with the Charity have opportunities to develop and grow both professionally and personally through meaningful volunteering opportunities. Responsibilities Develop new and maintain existing training and development materials that are rolled out to all Youth Services volunteers and staff within the Charity. Ensure that training and development material remains up to date and relevant to the evolving needs of the Charity and the evolving needs of the young people seeking support from the Charity. Build and lead a robust team of volunteers that enable you to deliver against targets set by theYouth Services Director. Facilitate engagement across the broader Youth Services Team engaging with the YouthServices Assistants to ensure consistent and ongoing delivery of all training and development programs. Monitor and evaluate the effectiveness of all training and development programs on an ongoing basis. Ensure that all training and development gaps are closed as quickly as possible and ensure that no individuals are able to provide support to young people until they are fully qualified and signed off to do so. Skills 3 years experience in a role that has developed or delivered key training to operational individuals. Ability to present information in a clear and concise manner both written and verbal. Confidence to deliver information to senior levels of the organisation and in forums of broader staff. Proficient in the use of key IT software packages including Office 365 and Microsoft Teams Our mission is to continue to grow towards becoming one ofthe best charities in the UK. Our aim is to do this by building a diverse team rich with different backgrounds and perspectives. Thereforeeven if you feel you only are a 75% match we would still love to hear from you. Skills can be learned but diversity cannot. Benefits of volunteering with Teenage Helpline We recognise that you will be joining us and giving your time as an inkind donation but there must be benefits for you too. When joining our team you will be open to the following benefits: Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions Becoming a member of a strong network of likeminded individuals spread across the UK who you can connect with and collaborate with both within and outside of the Charity Access to bespoke discounts specifically designed for nonprofit workers and Teenage Helpline volunteers Opportunities to truly shape the future of the Charity having a direct influence over the impact that TeenageHelpline has on its direct beneficiaries The hiring process Our hiring process typically has two stages Video or WrittenApplication (when applicable) Interview with the Volunteering Coordinator for that role Some roles will have extra stages but well let you know as early as possible if so. Please let us know if you require any accommodations for the interview process and well do our best to assist.
Youth Services Training amp Development Manager Volunteer employer: Teenage Helpline
Contact Detail:
Teenage Helpline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Services Training amp Development Manager Volunteer
✨Tip Number 1
Familiarize yourself with the specific training and development needs of youth services. Research current trends in youth support and mentoring to demonstrate your understanding of the role's requirements during your interactions with us.
✨Tip Number 2
Engage with our existing volunteers or staff through social media or community forums. This will give you insights into our culture and values, helping you to align your approach and show how you can contribute to our mission.
✨Tip Number 3
Prepare to discuss your previous experience in training and development. Think of specific examples where you've successfully implemented training programs or improved team performance, as this will highlight your suitability for the role.
✨Tip Number 4
Show your passion for youth services by sharing any relevant volunteer experiences or initiatives you've been involved in. This will help us see your commitment to making a difference in the lives of young people.
We think you need these skills to ace Youth Services Training amp Development Manager Volunteer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Youth Services Training & Development Manager position. Understand the responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in training and development. Emphasize any previous roles where you have developed or delivered training materials, and showcase your ability to engage with diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting young people and your commitment to the mission of Teenage Helpline. Use specific examples from your past experiences to demonstrate how you can contribute to the role.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you would approach developing training materials and leading a team. Be ready to discuss your ideas on improving training programs and how you would ensure volunteers are fully qualified.
How to prepare for a job interview at Teenage Helpline
✨Show Your Passion for Youth Services
Make sure to express your genuine passion for working with young people and improving their lives. Share any relevant experiences or stories that highlight your commitment to youth services, as this will resonate well with the interviewers.
✨Demonstrate Training Experience
Since the role involves developing and delivering training materials, be prepared to discuss your previous experience in training or mentoring. Highlight specific examples of how you've successfully trained others and the impact it had on their development.
✨Engage with the Charity's Mission
Familiarize yourself with Teenage Helpline's mission and values. During the interview, reference how your personal values align with theirs and how you can contribute to their goals, especially in enhancing support for young people.
✨Prepare for Remote Work Dynamics
As the position is remote, be ready to discuss your experience with remote work and how you maintain communication and collaboration in a virtual environment. Mention any tools or strategies you use to stay connected with team members.
