The Teenage Cancer Trust is seeking a Supporter Experience Coordinator to deliver a warm, responsive service to supporters across email, phone and live chat. You will manage enquiries and complaints, support fundraising campaigns and events, process and thank donations, and maintain accurate supporter records to reflect the charity's high standards.
This role is hybrid with one day per week in the London office, 35 hours per week, on a fixed-term contract for nine months.
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Supporter Experience Specialist (Hybrid) in City of London employer: Teenage Cancer Trust
Teenage Cancer Trust is an exceptional employer that prioritises the well-being of its staff and beneficiaries alike. With a strong commitment to professional development, employees are encouraged to grow within a supportive and collaborative work culture that values ethical practices and compliance. Located in a vibrant community, the charity offers unique opportunities to make a meaningful impact while enjoying a fulfilling work-life balance.