Senior Support Worker (Children’s Residential)
Job Summary
Teen Support Services is seeking a committed and experienced Senior Support Worker to support the day-to-day running of one of our children’s residential homes in Nottingham. We provide nurturing, trauma-informed environments for children and young people with emotional and behavioural difficulties, where their safety, wellbeing and development are at the heart of everything we do.
Job Purpose
As a Senior Support Worker, you will play a key role in the daily running of a Children’s home, working directly with young people while supporting the wider staff team. You will lead shifts, ensure consistency of care, and complete key responsibilities including medication checks and financial oversight. This is a hands-on role with significant responsibility and leadership on shift.
Key Responsibilities
Care & Support
- Provide high-quality, person-centred care and support to children and young people.
- Build and maintain positive, nurturing relationships with the young people based on trust, consistency, and respect.
- Support young people in their routines, education, health, and emotional well-being.
Leadership on Shift
- Lead shifts, ensuring staff are clear on roles and responsibilities throughout the day or night.
- Monitor and support colleagues to deliver safe and effective care in line with care plans and risk assessments.
- Complete handovers, daily logs, and incident reports to a high standard.
- Act as the most senior person on shift in the absence of management.
Medication & Finance
- Administer medication in accordance with policies and individual protocols.
- Carry out daily and weekly medication checks to ensure accurate records and stock levels.
- Conduct petty cash and house cash checks, record expenditures accurately.
- Ensure financial procedures are followed and discrepancies are reported promptly.
Health & Safety
- Support with routine health and safety tasks as directed by management.
- Promote cleanliness, organisation, and a safe environment in the home.
- Respond to and manage emergency situations appropriately.
Documentation & Communication
- Maintain accurate records of care, behaviour, and incidents using the home’s systems.
- Communicate effectively with young people, staff, and external professionals.
- Contribute to care planning and team meetings.
Person Specification
- Minimum 1 year of experience working in a residential children’s home.
- Experience leading or supervising shifts within a care setting.
- Strong understanding of safeguarding, child protection, and professional boundaries.
- Confident administering medication and completing checks (training provided if needed).
- Reliable, organised, and able to act on own initiative.
- Strong verbal and written communication skills.
- Level 3 Diploma in Residential Childcare (or working towards).
- Experience supporting young people with emotional and behavioural needs.
- First Aid trained (or willing to complete training).
What We Offer
- Supportive management team and regular supervision.
- Ongoing training and development, including leadership opportunities.
- Progression routes to Deputy Manager and beyond.
- A rewarding and impactful role in a close-knit team.
Access confidential support and advice whenever you need it, helping you maintain your wellbeing both at work and at home.
Support
Supportive and collaborative working environment
Development
Regular supervision and reflective practice & Continuing professional development (CPD) training
Free Parking
There is free on-site parking for staff.
Casual Dress
Enjoy a relaxed and comfortable dress code, allowing you to feel at ease while you work.
Senior Support Worker (Children’s Residential) in Nottingham employer: Teen Support Services Ltd
Teen Support Services Ltd is an attractive employer due to its commitment to providing high-quality support to young people. Employees benefit from a nurturing work environment that emphasizes professional growth and the opportunity to make a significant difference in the lives of young individuals. The organization fosters a culture of compassion and dedication among its staff.
