Teen Support Services is seeking a committed and experienced Deputy Manager to support the day-to-day running of one of our children’s residential homes in Nottingham. We provide nurturing, trauma-informed environments for children and young people with emotional and behavioural difficulties, where their safety, wellbeing and development are at the heart of everything we do.
The successful candidate will support the Registered Manager in leading the home, supervising staff and maintaining high standards of care and safeguarding. This is a hands-on role combining management responsibilities with direct care, including office-based duties, shift work, evenings, weekends and occasional sleep-ins. We are looking for someone who is organised, compassionate and confident in leading a team to deliver consistent, high-quality care.
Responsibilities
This role entails (but is not limited to):
- Supporting the Registered Manager in the day-to-day running of the home and taking charge in their absence.
- Supervising, supporting and guiding staff to ensure policies, procedures and best practice are followed.
- Coaching staff, leading by example and contributing to team development.
- Supporting the emotional, physical and social development of children and young people.
- Maintaining positive, consistent relationships with children through nurturing and trauma-informed practice.
- Safeguarding children and ensuring any concerns are reported and acted upon appropriately.
- Completing weekly health and safety checks and overseeing fire safety checks and fire drill records.
- Checking and replenishing first aid supplies, ensuring first aid kits are maintained.
- Monitoring and recording home finances and petty cash in line with company policy.
- Ensuring daily logs, incident reports and risk assessments are completed accurately and on time.
- Maintaining an overview of the home’s documentation, ensuring records are accurate, up to date and reflect each child’s care needs.
- Supporting audits, care plan reviews and quality assurance activities.
- Assisting with Ofsted inspections and ensuring the home remains inspection-ready.
- Liaising with social workers, education providers, health professionals and other relevant agencies.
- Attending meetings and reviews and contributing to reports and care plans as required.
- Supporting rota planning and ensuring effective shift handovers and appropriate staffing levels.
- Working flexibly across office-based duties and direct care shifts, including evenings, weekends and occasional sleep-ins.
- Ensuring compliance with the Children’s Homes (England) Regulations 2015, the Quality Standards for Children’s Homes and relevant safeguarding requirements.
- Maintaining high standards of written and verbal communication, organisation and professionalism.
Knowledge and Experience
- Applicants must have a minimum of 2 years’ experience working in a children’s residential setting, with previous supervisory experience or experience in a senior care role.
- Candidates must demonstrate a commitment to safeguarding and child-centred care, alongside a working knowledge of the Children’s Homes (England) Regulations 2015 and Quality Standards for Children’s Homes.
- Applicants should be organised, reliable and able to manage their own workload, prioritise tasks and communicate effectively with staff, children, families and professionals.
- Experience completing audits, compliance documentation and quality assurance activities would be advantageous.
Qualifications
- Working towards, or a willingness to undertake, a Level 5 Diploma in Leadership and Management for Residential Childcare will be required.
- A First Aid qualification is desirable, although a willingness to complete the training would be accepted.
- Supportive and collaborative working environment
- Regular supervision and reflective practice
Access confidential support and advice whenever you need it, helping you maintain your wellbeing both at work and at home.
Casual Dress
Enjoy a relaxed and comfortable dress code, allowing you to feel at ease while you work.
Free Parking
There is free on-site parking for staff.
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