Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Director of Professional Services, Remote Working with limited travel to offices locations in the UK, up to £160,000 base + Bonus + Benefits.
Technology Operations | Business Transformation | Service Excellence
Location: UK-wide – flexible location, with travel to key business locations as required
The opportunity: Transform a large-scale technology operation, challenge the status quo and build a first-class customer delivery function.
Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams?
Do you thrive on identifying what isn't working, challenging established thinking and implementing meaningful change that delivers measurable business results?
This is an opportunity to make a genuine impact.
We are seeking an exceptional Director of Professional Services to lead and transform a substantial technology operations function within an ambitious, technology-led business. With approximately 100+ people across the function, this is a significant leadership opportunity for someone who can combine strategic vision with the practical ability to make things happen.
The business has reached a pivotal point. Its technology, people and customer delivery capabilities provide a strong foundation, but there is a clear opportunity to raise standards, improve quality, streamline processes and create a more joined-up, efficient and responsive operation.
This isn't a role for someone who simply maintains the status quo. It's for a leader who can see the bigger picture, get under the skin of an operation, identify opportunities for improvement and bring people with them on the journey.
If you have the experience, commercial judgement and leadership ability to turn complexity into clarity and improvement into measurable results, we'd like to hear from you.
The challenge
You'll take ownership of a broad technology operations and professional services function responsible for helping new clients successfully onboard, implementing and deploying technology solutions, and providing ongoing technical support. xgikmsk
You'll have the opportunity to assess how the function operates today, identify where performance and quality can improve, and develop a clear plan to transform service delivery.
Working closely with senior le
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Director of Professional Services in Maidstone employer: TEEMZ
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