Teemill, Hooke Hill, Freswater, Isle of Wight, PO40 9BG United Kingdom
Location: Hooke Hill, Freshwater, PO40 9BG
Hours: Permanent- Full time 37.5 hours
We're looking for an IT Service Desk Apprentice to join the team to provide reliable and responsive internal IT support across Teemill.
You will ensure all employees have the right equipment, access and first-line technical support required to perform their roles effectively.
What you'll be doing:
- Provide first-line IT support across the business, resolving common hardware, software, equipment and connectivity issues and escalating specialist issues appropriately
- Manage company IT equipment including laptops, phones, scanners, peripherals and production IT hardware, ensuring appropriate availability and security.
- Coordinate IT requirements for joiners, movers and leavers, ensuring equipment and access requirements are completed within agreed timescales.
- Maintain an accurate IT asset register, equipment allocation records and appropriate controls for company hardware and spares.
- Support site IT infrastructure and production IT equipment, working with Development and external providers where specialist support is required.
What we're looking for:
- A genuine interest in technology and IT systems
- Willingness to learn new technologies and develop professionally.
- Effective problem-solving abilities
What's in it for you:
- 25 days annual leave + your birthday off
- Discretionary company bonus scheme
- Health care cash back scheme (after probation)
- Cycle to work scheme
- Staff discount, social events, employee recognition schemes and more
- Learning & Development opportunities and apathway into Software Engineering
- We offer a dog friendly office and casual dress atmosphere
About us:
Teemill is a technology-driven business on a mission to help brands end waste. Through innovative design, renewable energy, and a circular supply chain, we create sustainable products that are made to be remanufactured, not discarded.Working with brands, charities, and creators worldwide, we're scaling sustainable solutions that make a real difference. Come and join us and be part of building a more sustainable future for fashion and beyond.
We're building a more sustainable future, and we know that takes a diverse team. We celebrate different backgrounds, experiences, and ways of thinking, and we're committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to make a difference.
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IT Service Desk Apprentice in Freshwater employer: Teemill Tech Ltd
Teemill is an exceptional employer located on the picturesque Isle of Wight, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have opportunities to develop your skills in a forward-thinking company that embraces AI technologies and continuous improvement. The supportive culture encourages teamwork and accountability, making it a rewarding place to contribute to sustainable production practices while enjoying the beauty of your surroundings.
