At a Glance
- Tasks: Lead a dynamic team and oversee daily operations in a premium golf venue.
- Company: Innovative golf improvement venue in central London, founded by top instructors.
- Benefits: Competitive salary, performance bonus, and clear career progression opportunities.
- Other info: Opportunity to evolve into a senior operational leadership role as we expand.
- Why this job: Join a fast-paced environment where your decisions directly impact growth and innovation.
- Qualifications: Experience in managing teams and working in founder-led businesses.
The predicted salary is between 50000 - 60000 £ per year.
We're a premium golf improvement venue in central London, 100% founder-owned by two of the UK's most qualified golf instructors. We're not a driving range or a bar with bays; we exist to measurably improve golfers and are building the systems and team to do it at scale.
Over the last three months, we've started a significant innovation journey, rethinking our model from the ground up to do something no one else in the industry is doing. Multi-site expansion is the goal, and we're building the foundations now.
We're hiring a General Manager. This role exists because both founders are deeply involved in the product — coaching, innovation, commercial strategy. We need someone who can own the people and operational layer completely, so we can focus on what we're best at.
You'll be responsible for leading a team of seven and helping run a seven-figure business in central London.
What you'll own:
- A team of seven amazing individuals across sales and marketing, membership, custom fit, and ops
- Day-to-day operations — keeping the business running without noise reaching the founders
- Co-leading strategic projects as we scale to new sites
- Performance, reporting, culture, and the rhythm of the team
What success looks like:
- Build a high-performing leadership rhythm across the business
- Take ownership of day-to-day operations so founders can focus on innovation and growth
- Improve accountability, reporting and performance management across all departments
- Play a key role in preparing the business for multi-site expansion
You're probably right for this if:
- You've managed people properly — real performance conversations, not just check-ins
- You've worked in a founder-led business and you know what that pace feels like. Things move quickly here. Decisions that take months in larger businesses often happen in a day.
- You're calm, self-directed, and high-trust
- You're already using AI tools in your work and you're curious about what's next
- You come from leisure, hospitality, fitness, or sport
- You'll thrive in this role if you're comfortable creating structure rather than waiting for it.
We're ambitious, low-ego, highly accountable and obsessed with continuous improvement.
The package:
£50,000 – £60,000 depending on experience, plus 5% performance bonus. For the right person who grows with the business, there is a clear path to Head of Operations and beyond. As we expand to more sites, this role is designed to evolve into a senior operational leadership position.
If you're successful, you'll have genuine authority to make decisions and improve the business. We're not looking for someone to manage tasks; we're looking for someone to help build the company.
To apply:
Send Liam McCrossan a short note on why this interests you and a brief summary of your experience via direct message or email only. No agencies.
General Manager employer: Tee Box London
At Tee Box, we pride ourselves on being a dynamic and innovative employer in the heart of London, dedicated to transforming the golf improvement experience. Our culture is rooted in collaboration and accountability, offering employees the unique opportunity to contribute to a rapidly growing business without the constraints of corporate politics. With a clear path for career advancement and a focus on continuous improvement, we empower our team members to take ownership and drive meaningful change as we expand our vision across multiple sites.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tee Box London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tee Box London
Don't be shy about reaching out to Tee Box London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tee Box London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tee Box London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
