Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations, manage teams, and drive business growth.
- Company: Ted Experience offers bespoke workforce solutions powered by innovative technology.
- Benefits: Enjoy a competitive salary, bonus structure, cycle scheme, and supportive culture.
- Why this job: Join a dynamic team focused on growth and innovation in workforce management.
- Qualifications: 10+ years in a similar role with proven leadership and business development skills.
- Other info: Experience a familial vibe with no office politics—just real teamwork.
The predicted salary is between 48000 - 84000 £ per year.
Join to apply for the Operations Director role at Ted Experience. Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with working with people at scale. We simplify everything from recruitment and training to deployment and management, ensuring that our clients can focus on their core business while we handle the intricacies of workforce management. It’s about delivering exceptional results with minimal hassle—people management, made easy.
About The Role: This is an incredible opportunity to join a small, dynamic management team with ambitious growth goals at an incredibly exciting stage of the business. This is a management level role that sits across all functions, maintaining and growing core capability and competences, defending profitability and continuing to manage the business towards a suitable exit in years to come. You will be responsible for ensuring slick day-to-day operation for existing clients whilst building and embedding new client teams along with playing a key role in the future direction and growth of the agency working very closely with the MD and CEO.
The candidate for this role must be exceptionally driven, obsessive about work success, and proven with an entrepreneurial commercial mind-set, relationship focus and operational nous. If you are struck excited by this challenge and opportunity to test yourself; we would like to meet you!
About You: Minimum 10 years’ experience with competitor agencies and currently doing this role or an equivalent. A proven leader / manager / client servicer with undeniable entrepreneurial / commercial qualities that other team members will aspire towards. Operational, executional and personnel development excellence – you will have previously done the jobs of the people whom you manage in the agency, and so will be able to coach from experience. Proven at ‘business development’ and ‘new business’ and pitching. Able to demonstrate detailed and proven sustained financial growth, and be comfortable discussing numbers with our FD, MD and CEO. Lateral thinker, cognisant of threats, opportunities, strengths and weaknesses and how changing industry environment affect us dynamically. A natural relationship builder and superb communicator – both written and oral regardless of seniority or status whilst equally comfortable having difficult conversations. A team player, who manages for nuance, able to see and acknowledge team and individual excellence, and reward proportionately.
Role Objectives & Responsibilities:
- Be accountable for the daily operational running of our teams, providing sage council and guidance, keeping your ear to the ground to ensure potential challenges are headed off early whilst identifying opportunities near and far.
- You will manage agency workflow against agreed KPIs defined by the proven business model of the agency with regular reporting to the MD.
- Oversee all departments ensuring smooth daily running which challenging and identifying progression opportunity for colleagues, accounts and the business alike.
- Support, guide and develop managers across the team to ensure smooth daily running of all teams and projects adding your own spin to our dynamic, collaborative, ambitious team culture.
- Attract, develop and retain the best talent for the agency acting as coach and mentor transferring knowledge and expertise.
- Liaise with MD and FD on revenue targets, ensuring they are met on a monthly and annual basis.
- Identify and engage potential clients, presenting Ted Experience as the go-to workforce solution provider.
- Leverage our proprietary technology and how this upgrades client work.
- Establish and maintain strong relationships with key stakeholders and decision-makers across multiple industries.
- Create, own and implement pitch process, supported by the wider team, taking responsibility for leading key project and client wins.
- Have a proactive contact strategy for prospective clients utilising personal network and industry to get on pitch lists.
What Ted Experience Can Offer You:
- Defined KPIs and generous bonus structure
- Competitive annual salary
- Cycle To Work Scheme
- Season ticket travel loan
- Company pension
- A supportive senior leadership team
- A business environment focused on your growth ambitions
- A great work and play culture
- Independently owned and run by the senior team
- A familial vibe where you can truly be yourself with no politics & no bullshit
If you feel that you are a good fit for the above, then please feel free to apply.
Operations Director employer: Tedexperience
Contact Detail:
Tedexperience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network strategically within the industry. Attend events, webinars, and conferences where you can meet key players in workforce solutions. Building relationships with potential clients and industry leaders can give you an edge when applying for the Operations Director role.
✨Tip Number 2
Familiarise yourself with Ted Experience's technology and services. Understanding how their proprietary technology enhances client operations will allow you to speak confidently about how you can leverage it in your role, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially regarding business development and financial growth. Be ready to share specific examples of how you've driven success in past roles, as this will demonstrate your capability to meet the expectations outlined in the job description.
✨Tip Number 4
Showcase your leadership style and how you develop talent within teams. Be prepared to discuss your approach to coaching and mentoring, as well as how you recognise and reward excellence, which aligns with the company culture at Ted Experience.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, particularly in staffing and workforce solutions. Emphasise your entrepreneurial mindset and any previous roles where you demonstrated leadership and client servicing.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with Ted Experience's goals and values, and provide specific examples of how you've driven operational success in past roles.
Showcase Your Achievements: Quantify your achievements in previous positions. Use metrics to demonstrate sustained financial growth, successful business development, and effective team management. This will help illustrate your capability to meet the expectations outlined in the job description.
Prepare for Potential Questions: Anticipate questions related to operational challenges and relationship management. Be ready to discuss how you've navigated difficult conversations and built strong relationships with stakeholders in your previous roles.
How to prepare for a job interview at Tedexperience
✨Showcase Your Leadership Experience
As an Operations Director, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully managed teams and driven operational excellence in previous roles. Highlight your ability to coach and mentor others, as this is crucial for the position.
✨Understand the Business Model
Familiarise yourself with Ted Experience's business model and how it differentiates itself in the market. Be ready to discuss how you can contribute to maintaining profitability and driving growth, especially in relation to the KPIs mentioned in the job description.
✨Prepare for Financial Discussions
Since the role involves liaising with the FD, MD, and CEO about revenue targets, brush up on your financial acumen. Be prepared to discuss past experiences where you've achieved sustained financial growth and how you can apply that knowledge at Ted Experience.
✨Demonstrate Relationship-Building Skills
The ability to build strong relationships is key for this role. Think of examples where you've successfully engaged with clients or stakeholders, and be ready to explain how you would leverage your network to attract new clients for Ted Experience.
