At a Glance
- Tasks: Support daily office operations and enhance client experiences with a friendly approach.
- Company: Minerva Financial, a trusted independent financial advice firm in Teddington.
- Benefits: Competitive salary, non-contributory pension, generous holidays, and flexible hours.
- Other info: Flexible working hours, ideal for students, with career development opportunities.
- Why this job: Join a supportive team and make a real difference in clients' financial journeys.
- Qualifications: Strong communication skills, attention to detail, and a client-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Minerva Financial is looking for an Administrator to support the day-to-day running of our office and help us continue delivering the thoughtful, client-first service our small business is built on. This is an excellent opportunity for someone who is organised, approachable, and takes pride in delivering an excellent client experience.
Office-based in Teddington, with flexibility around school hours if desired.
Key skills required:- Organisation
- Client care
- Attention to detail
- Dependable support
At Minerva, we value long-term relationships and a boutique style of service. This role helps ensure our clients feel welcomed, supported, and well looked after at every stage of their interaction with us. You will play an important part in keeping the office organised, supporting the financial adviser effectively, and helping the wider client experience run smoothly and professionally.
What you’ll do:- Support the smooth day-to-day running of the office.
- Maintain a tidy, organised, and professional office environment.
- Provide dependable administrative support to the financial adviser.
- Manage the adviser’s diary, including arranging and organising meetings.
- Assist with client communication and interaction where required.
- Maintain accurate records and support day-to-day data management.
- Help ensure tasks are completed efficiently, carefully, and to a high standard.
- A friendly, professional manner and strong communication skills.
- Excellent attention to detail and a well-organised approach to work.
- A client-first mindset and a natural willingness to be helpful.
- Confidence handling routine office administration with care and consistency.
- Good working knowledge of Microsoft Word, Excel, and Microsoft 365.
- A reliable, proactive approach and the ability to support others seamlessly.
- A discreet, mature individual who understands that client confidentiality is paramount.
- An ethical first approach.
- Previous administrative or office support experience.
- Experience in a client-facing, financial services, or professional services environment.
- An interest in developing a longer-term career within financial advice or wealth management.
- A friendly and collaborative local office environment.
- A non-contributory pension scheme.
- Full training on the systems used in the role.
- Opportunity for career development and support with professional exams, if desired.
- Flexibility around school hours, if desired.
- 20-35 hours per week.
- Truly flexible working pattern, with term-time-only arrangements considered.
Client Services Administrator – Flexible Hours (Finance) in Teddington employer: Teddingtontown
Minerva Financial is an exceptional employer that prioritises a supportive and flexible work environment, making it ideal for those seeking a balance between professional growth and personal commitments. With competitive salaries, a non-contributory pension scheme, and generous holiday allowances, employees are encouraged to thrive in their roles while enjoying the benefits of a collaborative local office culture in Teddington. The company also offers opportunities for career development and support for professional exams, ensuring that team members can build a rewarding long-term career in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator – Flexible Hours (Finance) in Teddington
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Client Services Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills in organisation and client care. Engage with posts related to finance and administration to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to client service and administrative tasks. Show off your attention to detail and how you can contribute to a smooth office environment.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Tailor your application to highlight your client-first mindset and organisational skills.
We think you need these skills to ace Client Services Administrator – Flexible Hours (Finance) in Teddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your organisational skills, client care experience, and attention to detail. We want to see how you can contribute to our client-first service!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're interested in the role and how your background aligns with our values at Minerva Financial. A personal touch goes a long way in making us feel connected to you.
Showcase Relevant Experience:If you've got previous admin or client-facing experience, make it front and centre! We love seeing how you've supported others and maintained professionalism in past roles. It helps us envision you in our team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Teddingtontown
✨Know Your Stuff
Before the interview, make sure you understand Minerva Financial's values and services. Familiarise yourself with their client-first approach and think about how your skills in organisation and client care can contribute to their mission.
✨Showcase Your Organisation Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you maintain a tidy and professional work environment.
✨Demonstrate Your Client Care Mindset
During the interview, highlight your experience in client-facing roles. Share specific instances where you went above and beyond to ensure a positive client experience, showcasing your friendly and professional manner.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if Minerva Financial is the right fit for you. Think about asking how they support career development or what a typical day looks like.
