Tedaisy Insurance Group in Salisbury is seeking a passionate Customer Service & Retention Agent. In this role, you'll support pet owners as their policies come up for renewal and help them understand the value of staying protected.
You will create positive conversations, build loyalty, and ensure great customer experiences. Key responsibilities include reaching out to customers about policy renewals, delivering exceptional service, and maintaining accurate records.
The ideal candidate has customer service experience, strong communication skills, and a focus on customer satisfaction.
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