At a Glance
- Tasks: Log and process insurance claims while ensuring accuracy and timely updates.
- Company: Join an award-winning team recognised for its supportive culture and development opportunities.
- Benefits: Enjoy 23 days holiday, your birthday off, and competitive salary with health perks.
- Other info: Great career growth potential and a chance to work with a passionate team.
- Why this job: Make a difference by helping protect pets and work in a fun, dynamic environment.
- Qualifications: Attention to detail, organisation skills, and a friendly phone manner are essential.
The predicted salary is between 24500 - 24500 £ per year.
Join an Award-Winning Team and Help Protect the Pets People Love. Recognised as Best Place to Work 2026 and Best Place to Work for Development 2026, we're looking for a passionate Claims Administrator to join our team in Salisbury.
As a Claims Administrator, you will be responsible for logging, reviewing, and updating insurance claims, ensuring information is processed promptly and accurately within our internal systems. Working closely with customers and veterinary practices, you will request and reconcile additional information where required, while ensuring claims are allocated to the appropriate team member for timely assessment and resolution.
Responsibilities:
- Logging of claims and processing
- Claim updates via email and post (entering information onto spreadsheets and into computer systems)
- Requesting further information from customers or veterinary practices when required (via e-mail or phone)
- Matching requested information to the claims
- Allocating claims to the desired person/queue
- Assisting with queries from the business and customers
- Triaging claims
- Escalation queries
- Reporting to the team leader and collating information
- Reporting any system errors
- Working with the team leader/team to enhance processes
Experience, Qualifications & Skills:
- Excellent attention to detail
- Highly organised
- Pleasant telephone manner
- Ability to work to set deadlines
- Proactive and enthusiastic
- Ability to engage with customers and external stakeholders in a professional manner
- Team player with a can-do attitude
Location: Salisbury (on-site, SP1)
Hours: Monday – Friday, 35 hours per week
Pay: £24,500 per annum
What We Offer:
- 23 days holiday per year (plus bank holidays)
- Your birthday off (paid)
- 4 x salary life assurance
- Company pension
- Healthcare including 24/7 GP advice & mental health helpline
- Discounts at hundreds of brands you know and love
- Employee assistance programme
- Competitive salary
- Discretionary lunch provided to assist with cost of living
Claims Administrator in Salisbury employer: Tedaisy Insurance Group
Join an award-winning team in Salisbury, where we prioritise employee development and well-being. As a Claims Administrator, you'll enjoy a supportive work culture with competitive benefits, including generous holiday allowances, healthcare support, and a birthday off, all while contributing to a meaningful mission of protecting pets. With opportunities for growth and a focus on teamwork, this is an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrator in Salisbury
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Tedaisy Insurance Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Tedaisy Insurance Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Administrator in Salisbury
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Tedaisy Insurance Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Tedaisy Insurance Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Tedaisy Insurance Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Tedaisy Insurance Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Tedaisy Insurance Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Tedaisy Insurance Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
