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- Tasks: Lead a team of sales executives, driving performance and delivering top-notch training.
- Company: Join Ted Experience, a leader in reduced-risk tobacco alternatives, dedicated to transforming lives.
- Benefits: Enjoy a competitive bonus structure, corporate expense card, and five days of paid training.
- Why this job: Be part of a mission-driven team that values growth, support, and innovation in the tobacco industry.
- Qualifications: 2+ years in sales and 1+ year in management; strong communication and relationship-building skills required.
- Other info: Field-based role with weekly team visits; must have a valid driver's license and access to a car.
The predicted salary is between 36000 - 60000 £ per year.
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This range is provided by Ted Experience. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Ted Experience
Senior Recruitment Manager & Talent Acquisition Leader with 10+ years experience
This Role
Our mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking – IQOS, a new reduced risk heated tobacco product.
We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a controlled environment.
As a Territory Manager, you will be managing a sales team of 5-10 Field Sales Executives within your region of Manchester – Liverpool – being accountable for their sales, performance, absenteeism and troubleshooting any queries that arise. You will be their main point of contact.
Your role will be field based with the expectation of visiting your team weekly, spending time with new starters, low performers and offering support with tips + tricks. You will need to be a strong communicator, with an eye for detail and a natural people leader.
Key Objectives
- To drive performance of your team – ensuring they are achieving the set KPI’s
- To be the expert in your teams’ field – being the go-to for any troubleshooting or support
- To deliver sales training and coaching to the highest standard
Area\’s of Responsibilities:
Performance Management
- Planning and scheduling – submission of weekly plans and schedules
- Accountable for regional targets and sales averages
- Thorough understanding of your team\’s capability – across the detail of underperforming and the WHY that is causing low performance
- Monitoring team performance throughout the day + raising any concerns in timely manner
- Creation of Performance Improvement Plans, implementation, and governance
- Absenteeism – ensuring low absences within region + flagging any concerns in timely manner
- Quality and Retention
- Overall responsibility for the quality of the ‘sales experience’ [balance of closing with quality]
- Ensuring the value proposition is communicated optimally
- Customer journey assurance guardians – actively championing the perfect customer journey
- Accountable for mystery shop results of team
People Management
- Experts in your teams’ duties and able to be an exemplar in performing all the functions of an FSE\’s (ie pitch / sell / compliance / field coach)
- Deliver sales training and coaching: High level of coaching ability across your team sales performance / results
- Development and enhancement of FSE\’S sales techniques
- Being your teams’ go-to for store, tech or personal issues, with the ability to troubleshoot
- New starters – on-boarding, hyper care, performance plans
- Monitoring staff performance + raising concerns in timely manner
- Attendance on Client Regional calls – performance reviews of team
- Building team morale – creating healthy competition and belonging to something bigger
- Celebrating your team – wins + successes
- Kit management of team – ensuring full and correct kit onsite
- Relationship Building
- Building strong relationships with FSE\’s, Retailers, Field Team + TED
- Bridging the gap between head office and frontliners
- Focusing on team motivation – raising any concerns that could have a direct impact on overall morale
Data + Reporting
- Accountable for the submission of daily reports including accuracy and timeliness
- Experts on TED Tech’s reporting system: able to train to a high level on the user side of reporting platform
- Analysing data trends in your region – being across the detail
- Main point of contact for your FSE\’s Team, TED Experience and Field Team
- Monitoring and responding to queries – solving problems and escalating to relevant stakeholders (reducing noise)
- Escalating issues appropriately using the correct channels – troubleshooting where possible prior escalating
Requirements
- Have a valid driver\’s license
- Access to their own car
- 2+ years of sales experience
- 1+ year sales management experience
- Worked within a target-based structure
- Able to build and foster relationships
- Strong work ethic and communication skills
- Full-time 5 day work commitment (8 hours per day)
What’s in it for me?
- A comprehensive and achievable bonus structure!
- Corporate expense card for petrol, parking & other business costs
- Five-days paid training focusing on company, product, systems and the role!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Tobacco Manufacturing and Retail
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Territory Sales Manager employer: Ted Experience
Contact Detail:
Ted Experience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Territory Sales Manager
✨Tip Number 1
Familiarise yourself with the IQOS product and its benefits. Understanding the product inside out will not only help you in interviews but also demonstrate your commitment to the role and the company's mission.
✨Tip Number 2
Network with current or former Territory Sales Managers or Field Sales Executives. They can provide valuable insights into the role and the company culture, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven performance and supported team members.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you would monitor and improve team performance using data. Familiarise yourself with common sales metrics and how they relate to team success.
We think you need these skills to ace Territory Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales management experience and showcases your ability to lead a team. Use specific examples of how you've driven performance and achieved targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company's mission. Mention your experience in managing sales teams and how you can contribute to their objectives, particularly in driving performance and coaching.
Highlight Key Skills: Emphasise your strong communication skills, ability to build relationships, and experience with performance management. These are crucial for the Territory Sales Manager role, so make them stand out in your application.
Showcase Data Analysis Abilities: Since the role involves data reporting and analysis, mention any experience you have with data trends and reporting systems. Highlight how you've used data to improve team performance or sales outcomes in the past.
How to prepare for a job interview at Ted Experience
✨Showcase Your Leadership Skills
As a Territory Sales Manager, you'll be leading a team of Field Sales Executives. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific strategies you've used to drive performance.
✨Understand the Product and Market
Familiarise yourself with IQOS and the reduced risk tobacco market. Demonstrating knowledge about the product and its benefits will show your commitment and ability to educate others effectively.
✨Prepare for Performance Management Questions
Expect questions about how you would handle underperforming team members and what steps you would take to create Performance Improvement Plans. Have examples ready from your past experiences.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to provide examples of how you've successfully communicated with teams, resolved conflicts, or built relationships with stakeholders in previous positions.
