At a Glance
- Tasks: Conduct mystery shop visits and provide structured feedback on retail experiences.
- Company: Join a leading company in retail audits and product demonstrations.
- Benefits: Earn £90 per day plus paid training and travel expenses.
- Other info: Flexible hours with immediate start and potential for ongoing work.
- Why this job: Get paid to explore shops while providing valuable insights and feedback.
- Qualifications: Must have a valid driving licence and be over 21.
At ted, we specialise in deploying large-scale workforces to drive sales, audits, and product demonstrations across the globe. Our operations are continuous, seamless, and precisely managed for some of the world’s leading companies and brands. Leveraging our cutting‑edge ted‑tech platform, we enable, manage, and report on these activities in real‑time via cloud‑based dashboards. By recruiting, training, and managing substantial contingent workforces, we ensure our clients’ businesses thrive. We don’t just collaborate; we form true partnerships, simplifying complex operations to deliver success at scale.
Ted Experience have an exciting opportunity with immediate start for a mystery shopper across London, Oxford, and Guildford.
Role OverviewConduct mystery shop visits across clustered retail locations. Visit retail reps while they are on shift and complete structured feedback after each visit. Capture required evidence (notes / photos) and log all visits in the supplied CRM/portal after each visit. Travel across London, Outer London, Oxford and Guildford (driving required for outside of London).
Working Pattern6 hours per day. Likely 5 days per week across Monday - Sunday. 4–5 visits per day, depending on proximity of locations. Visit times vary to match store/rep shifts.
Pay, Expenses & Duration£90 per day. Travel and Parking expenses paid. Training paid at £15 (training covers CRM use and reporting requirements). Project duration: approx. 2-4 weeks. Start date: ASAP / immediate start (training scheduled prior to first day).
Requirements- Valid driving licence and ability to travel across listed areas.
- Flexible availability including weekends.
- Comfortable conducting discreet in‑store evaluations and uploading accurate CRM reports.
- Reliable, organised and able to manage multiple daily visits.
- Be over the age of 21.
- Own and have access to a car with a valid full UK licence and insurance (not required in London).
- Be confident and comfortable engaging with salespeople.
- Experience in mystery shopping or service audit.
- Have the right to work in the UK.
Immediate Start | Mystery Shopper Role | London, Oxford & Guildford in Sutton employer: Ted Experience
At ted, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values flexibility and employee growth. With competitive pay, paid training, and the opportunity to engage with leading brands across vibrant locations like London, Oxford, and Guildford, our mystery shoppers enjoy a rewarding experience that combines independence with meaningful contributions to our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Immediate Start | Mystery Shopper Role | London, Oxford & Guildford in Sutton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ted and their mystery shopper role. Understanding their values and operations will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to mystery shopping and prepare your answers. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your skills! During the interview, highlight any relevant experience you have, especially in customer service or evaluations. Share specific examples of how you've successfully managed similar tasks in the past.
✨Tip Number 4
Don’t forget to follow up! After your chat, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Immediate Start | Mystery Shopper Role | London, Oxford & Guildford in Sutton
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and why you’re excited about this mystery shopper role.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've done mystery shopping or similar evaluations before, shout about it! We love seeing how your skills match what we're looking for.
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if you need to – it makes it easier for us to read and understand your qualifications quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ted Experience
✨Know the Role Inside Out
Before your interview, make sure you understand what a mystery shopper does and the specific requirements of the role. Familiarise yourself with the tasks involved, such as conducting evaluations and using CRM systems. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Flexibility
Since the role requires travel and flexible availability, be prepared to discuss your schedule openly. Highlight any previous experiences where you've adapted to changing circumstances or managed multiple tasks effectively. This will demonstrate your reliability and organisational skills.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations while mystery shopping. Think about scenarios like dealing with unhelpful staff or capturing evidence discreetly. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the types of stores you'll be visiting, or how feedback is used to improve services. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
