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- Tasks: Visit select locations, observe, and report on brand standards.
- Company: Join Ted Experience, a team dedicated to premium brand excellence.
- Benefits: Enjoy competitive pay, expense coverage, and flexible shifts.
- Why this job: Get paid to explore vibrant venues while ensuring top-notch service quality.
- Qualifications: Must be over 21 with experience in mystery shopping or customer service.
- Other info: Start date is January 13th; commitment for up to 8 weeks required.
Join the Ted Experience Team as a Mystery Shopper for a Globally Recognised Premium Brand!
Are you ready for an exciting and unique role where you get paid to visit select locations across London? Ted Experience is searching for detail-oriented and observant individuals to help maintain the high standards of one of the world’s most recognisable brands!
This brand prides itself on delivering excellence through a refined service experience. Your role will be to visit select venues, observe, and report on the overall brand presence and execution of key quality standards.
What’s in it for You?
- Competitive Pay: Enjoy an attractive hourly rate.
- Expense Coverage: Drinks, public transport, and additional costs covered.
- Flexible Shifts: Choose from 3-hour or 6-hour double shifts.
- Exciting Work Environment: Explore vibrant locations across central and North East London.
- Unique Experience: Get paid to visit dynamic venues and be part of a premium mystery shopping campaign.
- Training Provided: Gain insight into the signature service techniques and secrets behind delivering exceptional customer experiences.
Your Role as a Mystery Shopper with Ted Experience:
- Observation and Reporting: Visit designated locations to evaluate the overall brand experience.
- Evaluate Service Quality: Assess adherence to the brand’s high standards of presentation and service.
- Engagement: Immerse yourself in the atmosphere while discreetly gathering insights.
- Detail-Oriented Feedback: Provide accurate, timely reports to ensure brand consistency.
- Logistics and Frequency: Mystery shoppers are expected to commit to multiple shifts per week and be able to accurately plan the logistics of travelling to different venues.
What We’re Looking For at Ted Experience:
- Age Requirement: Must be over 21 years old.
- Experience: Prior experience in Mystery Shopping, Customer Service Evaluation, or similar roles is necessary.
- Reliability: Punctuality and precision in completing assignments and submitting reports.
- Personable and Observant: Ability to blend in naturally while staying detail-focused.
- Self-Motivated: Comfortable managing your schedule and visiting assigned locations.
- London-Based: Preferably based in or around London, with knowledge of central and North East areas.
- Tech-Savvy: Be able to operate and navigate reporting software, tablets & phones for seamless and accurate data reporting.
- Availability: Start date of January 13th with availability for up to 8 weeks during the campaign.
If you’re excited by the prospect of visiting vibrant locations, contributing to a world-renowned brand, and enjoying a flexible and engaging role, we want to hear from you!
Apply now and become part of a campaign that celebrates quality, craftsmanship, and unforgettable experiences.
Mystery Shopper employer: Ted Experience
Contact Detail:
Ted Experience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Familiarize yourself with the brand's values and service standards. Understanding what makes this premium brand unique will help you evaluate their service quality more effectively during your visits.
✨Tip Number 2
Brush up on your observation skills! Practice being detail-oriented in everyday situations, as this will be crucial when assessing the brand experience and providing feedback.
✨Tip Number 3
Plan your logistics ahead of time. Knowing how to navigate central and North East London efficiently will ensure you can complete your assignments punctually and without stress.
✨Tip Number 4
Be prepared to engage with staff and immerse yourself in the atmosphere of each location. This will not only enhance your experience but also provide richer insights for your reports.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mystery Shopper. Familiarize yourself with the key quality standards and service techniques that the brand values.
Tailor Your CV: Highlight any relevant experience in mystery shopping or customer service evaluation. Emphasize your attention to detail, reliability, and ability to provide constructive feedback.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your observational skills and ability to blend in while gathering insights.
Check Your Availability: Ensure you can commit to multiple shifts per week and are available for the campaign duration. Clearly state your availability in your application to show you are ready to take on the role.
How to prepare for a job interview at Ted Experience
✨Show Your Observational Skills
During the interview, emphasize your ability to notice details and provide examples from past experiences where your observational skills made a difference. This role requires a keen eye for quality, so showcasing this trait will be crucial.
✨Demonstrate Reliability
Talk about your punctuality and how you manage your time effectively. Since the job requires commitment to multiple shifts, it's important to convey that you can be relied upon to complete assignments on time.
✨Familiarize Yourself with the Brand
Research the premium brand you’ll be representing. Understanding their values, service standards, and customer experience will help you articulate how you can contribute to maintaining their high standards during the interview.
✨Be Personable and Engaging
Since the role involves blending in and engaging with the atmosphere, practice being personable during the interview. Show that you can connect with others while remaining discreet, as this will be key to your success as a mystery shopper.
